Solution Partners

Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion. Performance marketing focuses on measurable outcomes. It is judged based on campaign results, the value of your customer relationships, and loyalty earned against your marketing investment. A customer-focused approach that employs individualized targeting and personalized messaging is a key driver of performance. And a people-based marketing strategy takes that personalization to another level, delivering truly unique and tailored customer experiences in real time.

We are conversion optimisers who help our clients use actual data instead of guesses. Armed with scientific methods, we reveal our customers’ growth potential and help them reach their business goals. Since the start, we’ve improved conversion in over 600 projects – and that’s something that we’re going to keep doing. Apart from having the best CRO experts in Sweden on our team, we’ve also started Sweden’s first CRO course “Conversion Manager” as well as the largest conversion and growth event in the Nordics – “Conversion Jam”. We currently have over 60 conversion heroes in our three different offices in Stockholm, Gothenburg and Oslo.

BRIVO is a Norwegian based service company that focuses on the Nordic market. Our core areas of expertise are within consultancy and Digital Experience Analytics Services. We consist of a highly skilled workforce which aspires to grow provide services that encompass the data pyramid from data, knowledge, and insights to transform into actions.

Axeno: Your Partner for Unparalleled Digital Transformation At Axeno, we are not just another system integrator – we are your trusted partner for comprehensive and exceptional digital transformation. With a strong focus on enterprise experience, agility, a lean approach, and a consulting mindset, we stand apart from other system integrators in the industry. • Enterprise Experience: We understand the complexities and unique challenges faced by large enterprises. With years of experience working with diverse organizations across various industries, we bring deep insights and a proven track record of success to every project. • Agility: In today's rapidly evolving digital landscape, agility is key to staying ahead. We pride ourselves on our ability to adapt quickly to changing business needs, ensuring efficient project delivery and the ability to respond to emerging opportunities. • Lean Approach: We believe in optimizing processes and eliminating waste to drive efficiency and maximize value. Our lean approach enables us to streamline workflows, minimize costs, and accelerate time-to-market, resulting in superior outcomes for our clients. • Consulting Mindset: We go beyond mere implementation and integration. Our team of seasoned consultants possesses a strategic mindset, working closely with you to understand your unique business goals and challenges. We provide actionable insights, innovative solutions, and personalized recommendations to drive tangible results. • Expertise in Emerging Technologies: Our team is well-versed in the latest technological advancements, such as artificial intelligence, machine learning, cloud computing, and more. We leverage these cutting-edge technologies to unlock new opportunities and empower your organization for future success. • Client-Centric Approach: At Axeno, we prioritize building strong and long-lasting relationships with our clients. We believe in open communication, collaboration, and transparency throughout the project lifecycle, ensuring that your unique needs and aspirations are at the forefront of our solutions. When you choose Axeno as your digital transformation partner, you gain access to an unparalleled combination of enterprise experience, agility, a lean approach, a consulting mindset, and expertise in emerging technologies. We are committed to delivering transformative outcomes that propel your organization to new heights in the digital era.

We amplify your marketing through technology! Programmads manages the integration of AdTech & MarTech tools. Based in Brussels and Paris with EMEA coverage, Programmads offers its clients (advertisers & marketing agencies) full support around the tools of Digital Marketing. Its objective is to improve the results of marketing actions thanks to technology such as Contentsquare, Google Analytics, Tealium, Programmatic Solutions such as DV360, SA360, Campaign Manager, Adform, CRO solutions such as Google Optimize, Tag & Audience Management via Tag Manager, Dashboard, etc.

Arke Is A Full-Service Experience Design and Technology Consultancy We exist to reimagine how brands connect with customers through memorable, meaningful, and measurable experiences Give us a goal, we'll get there together. Arke's unique approach (A.T.O.M.) ensures solutions address both the immediate and evolving needs of the business and its customers – in a more collaborative, flexible, and efficient fashion. Get better results by asking the right questions. The Advise stage is the foundation for our process. We begin with the end in mind. By asking the right questions, leveraging the appropriate tools, and building business alignment upfront, we ensure the solution leads to better engagement, better conversion, and better results. Reimagine your approach to digital. The Transform stage realigns customer needs, operations, and technologies to change the behavior of the business and its customers. This approach produces seamless end-to-end experiences that extend beyond the website creating more intimate connections and new revenue opportunities. It's little things that make the difference. In the Optimize stage, we leverage analytics, real-time testing, and experimentation to provide highly targeted and finely tuned customer experience enhancements that drive increased engagement and conversions. Closing the loop with performance data. Measurement is vital to understanding how your digital ecosystem is performing. In this stage, we aggregate data from multiple sources to make actionable insights, ensure the solutions are successfully meeting desired business metrics, and set a clear path for future success. Arke can enhance your customer experience strategy, resolve technology challenges, and help crush your business goals. Let's work together.

Advanced technologies and analytics for market leaders. We use data science, advanced analytics, and machine learning to extract actionable insights about your clients, prospects, and everything else for your business. We strive to set and exceed the highest standards of service and quality of our insights, implementations, and integrations for our valued clients. We look forward to helping you unlock the power of your data.

We are a digital marketing agency specializing in user experience, user journeys, conversion rate optimization and analytics. We Create, Optimize and Personalize Digital experiences. With our data driven approach, we work with our customers by putting ourselves in their users shoes to create online experiences that are relevant, persuasive and intelligent. Each client receives a team of digital experts which include - A project manager, strategist, analysts, user experience & design expert, together with a developer and a QA resource. We become an extension of your team! We are the perfect solution to help solve your digital problems and improve your conversion rate!

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

We help organizations across the private, public, and social sectors create Change that Matters. From the C-suite to the front line, we partner with our clients to transform their organizations in the ways that matter most to them. This requires embedding digital, analytics, and design into core processes and mind-sets, and building capabilities that help organizations and people to thrive in an ever-changing context. With exceptional people in 65 countries, we combine global expertise and local insight to help you turn your ambitious goals into reality.

Centnex SRL is a private limited liability company based in Belgium, established on November 22, 2013. We specialize in business management consultancy with a focus on marketing, digital strategies, and IT services, including advisory on operational efficiency, e-commerce, and customer experience. Our services encompass office administrative support, organization of conventions and trade shows, vocational training, and other business support activities. Founded and led by Alexandre Centner, a seasoned marketing expert with over 24 years in digital and strategic roles (including interim positions at ENGIE Belgium and partnerships in startups like Book2Meet), Centnex acts as a flexible consulting hub for small to medium enterprises, helping them navigate growth and innovation in competitive sectors. With a modest team and revenue in the $1M–$10M range, we prioritize tailored, ad interim solutions to drive sustainable results.

We enable brands to connect data, technology & people to create unique customer experiences. With specific expertise in digital advertising, CRO, digital personalisation and marketing automation, we are uniquely placed to help our clients improve their ability to have a consistent and connected experience across channels for their customers.

OPINNO provides digital marketing strategy planning and media operation services to e-commerce companies from various industries.

Openbox are User and Customer Experience enhancers underpinned by impeccable technical pedigree in various market sectors. We have 3 Pillars to the business; Analysis, CX/UX & Architecture and have saved in excess of £3 Million+ for our clients. Our results can be verified by previous clients and C-Suite stakeholders who can attest to our incredible work standards and delivery. Our Key strengths; • Unique ability to build excellent relationships with various types of stakeholder profile – Whether it’s a technical or a c-suite stakeholder the articulation of findings and roadmaps are world class. • Take time to culturally understand the customer to ensure employee and customer experience in digital transformations are equally world class. • Overseen various fintech mergers with Top Tier FS clients • Excellent track record in accelerating delivery and Time To Value

Tribal Worldwide (www.tribalworldwide.com), a global creative agency, is headquartered in New York City with 60 offices spanning 42 countries around the globe. Since its founding in 2000, Tribal has expanded and been recognized well beyond its digital roots. By 2005, Tribal was named Interactive Agency of the Year by Adweek and was heavily recognized at the Cannes International Advertising Festival, where it took home the most Lions and the Cyber Grand Prix. In 2007, Tribal was the first “digital” agency to be named Global Agency Network of the Year by Advertising Age and in 2009 was the first to win the Grand Prix in Film at the International Advertising Festival at Cannes. The agency was inducted into The FWA Hall of Fame in 2012, an industry-recognized Internet awards program and inspirational portal that honors cutting-edge digital creativity. In 2013, Tribal won Agency of the Year at the 17th Annual Webby Awards garnering seven Webby Awards, one People's Voice Award and ten nominations. Today the agency continues to draw on its expertise in digital innovation and its heritage of creativity and insights to bring clients the most effective and discerning marketing solutions for today’s world. Tribal Worldwide is part of Omnicom Group's (NYSE: OMC) DDB Worldwide.

人に寄りそうデジタルマーケティング わたしたちは、生活者に対してより良い体験を提供することで、クライアントのビジネスを支援することができると考えています。 そのために必要なデータの収集から分析、そして活用までの各フェーズにおいて様々な支援が可能です。

We're a specialist Experimentation Consultancy. The transformational power of continuous improvement and innovation through experimentation can be extraordinary. It’s our mission at Creative CX to help organisations of all shapes and sizes to establish highly effective customer experience and experimentation programmes that deliver exceptional results for their customers and the business.

Improving customer experiences with data-driven experimentation. At Conversion, we work with start-ups to large enterprises to optimise their customer experience. Our services are designed to match your needs: from full-service experimentation to training your internal tea By A/B testing new messaging, design and functionality – and even pricing and products – we’ve helped our clients generate over £1 billion in additional revenue.

Omtera is an award-winning consulting firm and trusted Contentsquare Partner, specializing in digital experience analytics, customer journey optimization, and data-driven growth strategies. With a team of experienced consultants, we help organizations harness the full potential of Contentsquare to deliver exceptional customer experiences, optimize digital journeys, and accelerate overall business performance. Service Offerings • Implementation & Onboarding: Seamless integration of Contentsquare into your digital ecosystem, ensuring rapid time-to-value and user adoption. • Behavioral Insights & Analysis: In-depth analysis of user interactions to identify friction points, uncover growth opportunities, and improve conversion rates. • Customized Dashboards & Reporting: Tailored dashboards aligned with business KPIs, empowering decision-makers with actionable insights. • User Journey Mapping & Optimization: End-to-end mapping of digital customer journeys to enhance engagement, retention, and satisfaction. • Training & Enablement: Hands-on training programs and best practices to empower internal teams with the skills to maximize Contentsquare’s impact. • Continuous Optimization & Strategic Support: Ongoing advisory services to ensure digital experience initiatives evolve with market trends and customer expectations. • Enterprise Integrations: Connecting Contentsquare with CRM, analytics, and marketing platforms to deliver a unified, data-driven ecosystem. Our Experience With a global footprint across 20+ countries, Omtera supports clients in industries such as Retail, Aviation, SaaS, Financial Services, E-Commerce, Gaming and more. Our approach combines deep technical expertise with customer-centric strategy, helping organizations transform behavioral data into measurable impact. Why Omtera? • Proven Expertise: Recognized for scaling Contentsquare solutions across complex, enterprise environments. • Actionable Insights: Trusted by leading brands to deliver clarity from data and drive customer-centric decisions. • End-to-End Support: From onboarding to continuous optimization, Omtera ensures long-term success. • Global Reach, Local Expertise: Multilingual support and experience across EMEA, enabling effective collaboration with diverse teams. With Omtera, businesses gain more than an implementation partner; they gain a strategic advisor committed to digital transformation and customer experience excellence with Contentsquare.

You’ve got a vision. A marketing journey that connects with your customers on a personal level. Builds real relationships. And drives consistent growth for your business. But turning that vision into reality? That’s the hard part. Campaigns fall flat, and you’re not sure what went wrong. You bring in agencies, but they can’t execute. And the customer experience you dreamed of feels out of reach. That’s why we built Smart Panda Labs. We bridge the gap between marketing goals and technical execution for companies like Wyndham, AdventHealth, and Related – and build digital experiences that drive millions in new revenue.

Tinext is a Digital Experience Agency that transforms clients' digitisation needs into concrete projects. Tinext consultants provide digital advisory services on planning and executing end-to-end customer journeys across digital channels. The core of Tinext expertise lies in the delivery of projects to enhance digital customer experiences, providing solutions by introducing new technologies or connecting with existing tools, breaking silos and transferring expertise.