Solution Partners

Pegasus Consulting is a leading digital agency developing the Italian market for scale-up & startup SaaS companies in the Customer Experience solutions space.

As the original performance marketing agency, Performics converts consumer intent into revenue for the world's most admired brands. Across a global network operating in 41 countries worldwide, Performics creates connected and personalized digital experiences across paid, owned and earned media. RECMA recognized Performics as one of its Top Digital Agency Networks of 2014. Headquartered in Chicago, Performics is a Publicis Media company. To learn more, visit www.performics.com. Demand Performance.

MeasureWorks: Your Partner in Digital Excellence We are Innovators, frontrunners, & collaborators MeasureWorks is a team that believes web performance is a fundamental requirement for every user interaction on web, device, or connectivity layer. We deliver fast user experiences; you receive higher transaction volume. Our mission is to empower our customers with a top-performance mindset We see it as our mission to empower our customers and their ecosystem partners to create a performance mindset and deliver fast, responsive, and available user experiences to their end-users. We help you manage, optimize, and deliver optimal performance continuously. With online services exploding and attention as the most valuable currency, having a strategy for outstanding customer service is vital for survival. Performance will be the key to success. We have a variety of services to complement Contentsquare among: • Full Stack Observability • Business Process Monitoring • Release Quality Assurance • Performance Testing • Performance Optimization

Welyft is a data-marketing agency that helps brands deliver an exceptional customer experience through data & experimentation (A/B testing, personalization, user testing, UX). Our vision? We believe in optimizing the overall user experience that puts the user at the center to adapt to their needs and journeys. We help our clients to offer personalized and consistent experiences across their various touchpoints (websites, apps, emails, notifications, physical stores). Now more than ever, users are waiting for these new interactions and personalization tools have multiplied, we are here to turn this idea into reality 🙂 How do we put this into practice? By following 4 axes! 1 - Experimentation & CRO: - A/B testing - MVT testing - Personalization - Usability testing - User testing 2 - Data & Analytics - Data-analytics - Tracking lan - Server-side - Analysis automation - Dashboard - Privacy & CMPs 3 - Research & Audit - Conversion audit - Web-analysis - Customer journey audit - Web-performance audit - Accessibility audit 4 - Upskilling & Training - Analytics tools - Product discovery - Dashboarding - Attribution - Eco-design 💭 We have a dream, to make the customer experience UNIQUE and INDIVIDUALIZED!

We are a “boutique” digital agency focused on e-commerce. As a tailor, we customize and sew our performance driven strategy on each client we partner with. In particular, we offer SEO, Digital Advertising, Digital Analytics, Conversion Marketing, Ecommerce & Digital Transformation Strategy services. We can make a difference for ambitious companies ready to grow and take advantage of huge opportunities provided by digital marketing and sales.

For enterprising companies that want to grow or change, you've come to the right place. We are your strategic partner, the creators of your digital transformation, the architects of mind-blowing customer experiences. With our awesome digital solutions, you’ll be one step ahead of the competition. You’ll be ready to face the changes and challenges in this fast-paced world. We won’t just do what you ask. We dive deep into your organization, challenge your ambitions, and constantly bring everything back to the end-users: what do they think, want and need? That’s how we increase momentum and ensure you really make a difference. Sounds good? We haven’t even mentioned our main asset yet: our people. The Incentro team always puts a smile on your (inter)face!

About REO is a customer experience agency. We are an eclectic mix of bright and creative thinkers, embracing the best of research, strategy, design and experimentation to solve our clients’ toughest challenges. We work across a variety of sectors, with companies such as Amazon, M&S, Tesco and Samsung. Our Mission & Values To fearlessly transform our clients’ businesses and reputations by evolving the Customer Experience for their customers. We achieve this through: • Our curious and relentless drive to gather insights that matter. • Our proactive mindset and forward thinking to deliver lasting value. • Our adventurous approach to adapt and learn quickly. Our people We have teams of researchers, designers, consultants, strategists, developers, marketeers, sales, project managers, analysts and directors; they all share one common trait: curiosity. We are inevitably biased (as is everyone), nonetheless we like to think we have some of the most talented people in their respective fields, who work hard and enjoy life to the full. Our culture Curiosity is great, but at times it can be difficult when people question and challenge how things are. Creating a positive environment where innovation and creativity can flourish requires self-belief and a strong culture of experimentation to try new things. Culture means a lot of things, so we documented ours and openly review it, which has been hugely beneficial. For example, we believe that openness does not mean being blunt to the point of rude; it means nobody should shy away from what needs to be said, as long as they are courteous and consider their audience and environment. If you want to be a part of the team, or fancy working with us check out our careers page don’t hesitate to get in touch. We’re always happy to have a chat.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

Gasser Amin Agency is a strategic partner for SME (Small and Medium-sized Enterprise) leaders who are frustrated by digital marketing chaos and unpredictable results. The agency's mission is to build an integrated marketing foundation within these companies, moving them "From Chaos to Capability." Unlike tactical agencies that create dependency, Gasser Amin Agency implements a transparent “Blueprint” process to install a system of the right strategy, tools, and team skills within the client's organization, aiming for clear, measurable, and effective marketing.

Jellyfish is your digital partner. Our experience brings the right insight, technology and teamwork together to create outstanding digital experiences. Every time. We partner with clients all over the world to create perfect digital journeys. Through our close partnership with Google, we are growing what we do and how we do it.

Human37 is the first Customer Data agency focusing on the EMEA market. We help our clients be data-driven and customer-centric. Our purpose is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. As an agency, we help our clients define, design, implement and activate their customer data strategy. How? By operating on two main poles: (1) the definition and the implementation of the Data Infrastructure & MarTech Stack that fits their business needs and challenges. (2) the MarTech Stack’s operation to ensure data is activated and create enhanced customer experience and business growth.

Les Sabliers is an invite only club with 400 C-Level executives from the largest French retail, insurance, e-commerce, banking, media and finance companies. The club does not include any vendors or sponsors. We act as a go-between for a handful of carefully selected corporate clients to accelerate relationships between them and members of the club.

BOOST YOUR CONVERSIONS Drawing on a unique comprehensive methodology and a strong client collaboration, we at Conversion&Co leave no stone unturned to improve your conversion rates and assist you with their optimisation. Landing pages, navigation, ergonomics, product presentation, sales funnel... The opportunities to improve your website's performance are limitless. Our holistic approach allows us to address the optimisation of your conversion rates in a methodical way.

Every day, you make decisions about your company’s online customer experience. These affect both its success and growth. We believe, as we're sure you do too, that it’s best to base these decisions on data and experimentation, rather than guesswork and intuition. That’s why ClickValue is here to help instil an ‘experimentation mindset’ and help you grow and give your customers the experience they deserve.

We help organizations across the private, public, and social sectors create Change that Matters. From the C-suite to the front line, we partner with our clients to transform their organizations in the ways that matter most to them. This requires embedding digital, analytics, and design into core processes and mind-sets, and building capabilities that help organizations and people to thrive in an ever-changing context. With exceptional people in 65 countries, we combine global expertise and local insight to help you turn your ambitious goals into reality.

We are a digital marketing agency specializing in user experience, user journeys, conversion rate optimization and analytics. We Create, Optimize and Personalize Digital experiences. With our data driven approach, we work with our customers by putting ourselves in their users shoes to create online experiences that are relevant, persuasive and intelligent. Each client receives a team of digital experts which include - A project manager, strategist, analysts, user experience & design expert, together with a developer and a QA resource. We become an extension of your team! We are the perfect solution to help solve your digital problems and improve your conversion rate!

Tinext is a Digital Experience Agency that transforms clients' digitisation needs into concrete projects. Tinext consultants provide digital advisory services on planning and executing end-to-end customer journeys across digital channels. The core of Tinext expertise lies in the delivery of projects to enhance digital customer experiences, providing solutions by introducing new technologies or connecting with existing tools, breaking silos and transferring expertise.

20 years ago, Multiplica was created by a handful of like-minded friends who wanted to see beyond the status quo when it came to digital experiences and were hungry to explore new and better ways of connecting with users. We Analyze, Strategize and Optimize using Conversion Rate Optimization tactics and our extensive knowledge of User Experience while increasing our client’s bottom line. Today, we have a lively and fast-growing presence with 10 offices around the world, including our Europe, U.S. and Latam and 500 Digital Artisans, as we lovingly call them, working daily with hundreds of clients. We craft online experiences that accelerate marketing results and blow conversion rates, turning users into customers, and customers into brand evangelists. We don’t just increase your bottom line: we redefine it.

Growing brands is a challenge that excites us. To unlock growth, you need a big picture perspective across the whole communications system. That’s why we pioneered Systems Thinking in media. As the trusted partner to more than 2000 brands globally, we are committed to keeping our clients at the forefront of a constantly evolving industry, whether that’s branding, performance or eCommerce. Through our cutting-edge technologies and unparalleled data, we don’t simply create automated processes – our experts combine our systems and technologies with a relentless focus on driving growth for our clients. It helps that we are one of the world’s top three global media networks, and part of GroupM and WPP. This gives us access to the richest data sets and the most robust benchmarks in the business. We use this data to power The System, our proprietary planning platform. Every day, this enables our 8,000 people – in 125 offices, across 100 markets – to unlock our clients’ growth potential for their brands.

Niji, composed of 1400 experts, support its clients from idea to reality. Niji combines consulting, design and software development in a single value chain. Consulting firm (customer relationship, business strategy, operational efficiency, IT agility, Due Dill, M&A strategy) Design Agency (communication strategy, Content, experience design, Data Analytics, UX-UI) Digital Factory (Web/Mobile, Data, DevOps, Testing, multiCloud Salesforce integration, APIsation, Mulesoft) Localisation : Paris, Rennes, Nantes, Bordeaux, Lyon, Lille and Singapour.

Optimal Ways is an agency specialized in Digital Analytics for ecommerce and retail, which supports its clients in France and internationally, in French and English. Its mission is to enable ecommerce teams to make the right decisions thanks to reliable digital data. The agency is also a training center, which offers customized training paths. Created in 2011 by Nicolas Malo, Optimal Ways now has a dozen consultants and relies on a network of experts and partners around the world. Member of the 1% for the Planet collective, the agency is committed to a CSR approach and supports "retail for good" start-ups. For more information, visit www.optimalways.com.