Solution Partners

ADA is a data and AI company that designs, builds, and scales trusted AI-powered commerce experiences that drive measurable outcomes, combining AI Identity & Trust, AI-Powered Personalisation & Commerce, and AI-Ready Data Stack Enablement Solutions. Headquartered in Singapore and Malaysia, and operating across 14 markets with a 1,000-strong team serving 1,500 clients across Retail, CPG, BFSI, and more, ADA helps enterprises unlock value from data and transform marketing and commerce with data, AI, and technology.

Since 2004, Lima Consulting Group (LCG) has served as trusted advisors to the visionaries of today charged with creating the digital futures of tomorrow. We are a boutique consultancy focused on helping organizations leverage digital innovations to accelerate growth by scaling and standardizing experiences, using customer insights to gain competitive advantages, and differentiating through digital innovation and business models. Lima Consulting Group provides world-class expertise without Big 4 overhead. LCG maintains partnerships with Adobe, Workfront, Signavio, Oracle, Google, IBM, Ensighten, Tealium, ClickTale, Tealeaf, Monetate, Optimizely, Domo, ExactTarget, Responsys, NetSuite and Salesforce. With regional offices in Philadelphia and São Paulo, Brazil, LCG combines the personal touch of local services with world-class expertise.

Founded in 2000, Beijaflore is a consulting firm specialising in digital strategy with an international presence and offices in Paris, Brussels, Rio de Janeiro, Sao Paulo and New York. The Group has brought together over 1,250 employees around a single mission: operationally supporting organisations in building, securing and enhancing our multi-sector clients’ digital strategies.

Pegasus Consulting is a leading digital agency developing the Italian market for scale-up & startup SaaS companies in the Customer Experience solutions space.

Duga is an independent consultancy working to optimise digital experiences for clients. Our aim is to drive 20+% efficiency through insight. With over 12 years experience across industries from nuclear energy to Premier League football clubs, there are always gains to be made.

Apply Digital is an innovation, products, and experiences company. Digital to our core, we are purpose built to transform possibilities for people. We solve complex problems with well-executed solutions tailor-made for continuous growth. We work with well-funded start-ups, global brands, and Fortune 1000 companies spanning industries and audiences, including EA, Moderna, League Health, and Realtor.com.

We’re specialists in human behavior and sophisticated data analytics. For nearly 50 years, LRW has helped brands in almost 90 countries apply research and analytics to understand their customers and drive measurable business success. We strive to be refreshingly human strategic partners, uncovering real growth levers in strategy, communication, innovation, and experiences.

As the original performance marketing agency, Performics converts consumer intent into revenue for the world's most admired brands. Across a global network operating in 41 countries worldwide, Performics creates connected and personalized digital experiences across paid, owned and earned media. RECMA recognized Performics as one of its Top Digital Agency Networks of 2014. Headquartered in Chicago, Performics is a Publicis Media company. To learn more, visit www.performics.com. Demand Performance.

We are a digital marketing agency specializing in user experience, user journeys, conversion rate optimization and analytics. We Create, Optimize and Personalize Digital experiences. With our data driven approach, we work with our customers by putting ourselves in their users shoes to create online experiences that are relevant, persuasive and intelligent. Each client receives a team of digital experts which include - A project manager, strategist, analysts, user experience & design expert, together with a developer and a QA resource. We become an extension of your team! We are the perfect solution to help solve your digital problems and improve your conversion rate!

Timberyard, a digital agency built on great working relationships, and an all-or-nothing commitment to results. We’re experts in composable commerce, allowing your digital channels to fly today, and flex to meet the challenges of tomorrow. We deliver expertise across: -Strategy, Business Design & Implementation -Customer Experience, Product Design, Digital Commerce Solutions & Ecommerce -Website Replatforming, Technical Consultancy, Software Design, Maintenance & Optimisation. Our team of specialists have hands-on experience in designing, building, scaling, and optimising digital services for the real-world challenges our clients face. We know what works because we've done it ourselves within businesses. We’re an outcome-focused team: curious, creative, and driven problem-solvers who care deeply about yielding quality results that deliver and scale. We work by your side to implement creative, flexible solutions that let your business grow, convert and thrive. Real People. Real Experience. Real Results.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

We help organizations across the private, public, and social sectors create Change that Matters. From the C-suite to the front line, we partner with our clients to transform their organizations in the ways that matter most to them. This requires embedding digital, analytics, and design into core processes and mind-sets, and building capabilities that help organizations and people to thrive in an ever-changing context. With exceptional people in 65 countries, we combine global expertise and local insight to help you turn your ambitious goals into reality.

Atoms is an experience design studio based in Milan, Padua and Arborea, focused on Research, Design and Development. Our studio crafts digital products and services, blending data and human needs to generate insights thanks to quantitative and qualitative research. We use cutting edge technologies to develop complex digital products with smooth interactions.

Tinext is a Digital Experience Agency that transforms clients' digitisation needs into concrete projects. Tinext consultants provide digital advisory services on planning and executing end-to-end customer journeys across digital channels. The core of Tinext expertise lies in the delivery of projects to enhance digital customer experiences, providing solutions by introducing new technologies or connecting with existing tools, breaking silos and transferring expertise.

Bounteous partners with organizations to deliver best-in-class solutions. Drawing on our expertise in strategy, design, engineering, analytics, and marketing, we work in a way that considers the whole business for the long term. By engaging across disciplines, we collaborate with clients to create rich, relevant customer experiences that drive results. We built our business on pillars of integrity, discipline, and excellence. These values are reflected in our work and our culture; for the past 20 years, we have worked with global brands and innovative startups, bringing together diverse teams of talented people to change the way companies do business. As the digital space evolves, our team of problem solvers, design thinkers, and technology educators continues to bring passion and skill to everything we do.

ALKAN Arabia is an IT System Integrator in Saudi Arabia providing wide solutions "Digital Solutions, IT Infrastructure, Datacenter, Computing, Networking, Cyber Security, Digital Mapping and GIS"

Ovative Group is a digital-first media and measurement firm that is transforming the measure of marketing success. Our team of marketing experts does the hard work to drive measurable performance and surpass expectations - fostering a trusting environment with each other and our clients. Our offerings include Paid and Owned Media Services, Omni-Channel Measurement, and Strategy Consulting. We combine our deep industry expertise and proven processes with an innovative new marketing metric, Enterprise Marketing Return, to measure and optimize marketing efforts across all channels. Our Digital Experience Optimization practice increases the enterprise value of all digital touchpoints in the user journey through connected measurement, insights, and optimization.

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.

Omtera is an award-winning consulting firm and trusted Contentsquare Partner, specializing in digital experience analytics, customer journey optimization, and data-driven growth strategies. With a team of experienced consultants, we help organizations harness the full potential of Contentsquare to deliver exceptional customer experiences, optimize digital journeys, and accelerate overall business performance. Service Offerings • Implementation & Onboarding: Seamless integration of Contentsquare into your digital ecosystem, ensuring rapid time-to-value and user adoption. • Behavioral Insights & Analysis: In-depth analysis of user interactions to identify friction points, uncover growth opportunities, and improve conversion rates. • Customized Dashboards & Reporting: Tailored dashboards aligned with business KPIs, empowering decision-makers with actionable insights. • User Journey Mapping & Optimization: End-to-end mapping of digital customer journeys to enhance engagement, retention, and satisfaction. • Training & Enablement: Hands-on training programs and best practices to empower internal teams with the skills to maximize Contentsquare’s impact. • Continuous Optimization & Strategic Support: Ongoing advisory services to ensure digital experience initiatives evolve with market trends and customer expectations. • Enterprise Integrations: Connecting Contentsquare with CRM, analytics, and marketing platforms to deliver a unified, data-driven ecosystem. Our Experience With a global footprint across 20+ countries, Omtera supports clients in industries such as Retail, Aviation, SaaS, Financial Services, E-Commerce, Gaming and more. Our approach combines deep technical expertise with customer-centric strategy, helping organizations transform behavioral data into measurable impact. Why Omtera? • Proven Expertise: Recognized for scaling Contentsquare solutions across complex, enterprise environments. • Actionable Insights: Trusted by leading brands to deliver clarity from data and drive customer-centric decisions. • End-to-End Support: From onboarding to continuous optimization, Omtera ensures long-term success. • Global Reach, Local Expertise: Multilingual support and experience across EMEA, enabling effective collaboration with diverse teams. With Omtera, businesses gain more than an implementation partner; they gain a strategic advisor committed to digital transformation and customer experience excellence with Contentsquare.

Advanced technologies and analytics for market leaders. We use data science, advanced analytics, and machine learning to extract actionable insights about your clients, prospects, and everything else for your business. We strive to set and exceed the highest standards of service and quality of our insights, implementations, and integrations for our valued clients. We look forward to helping you unlock the power of your data.

For enterprising companies that want to grow or change, you've come to the right place. We are your strategic partner, the creators of your digital transformation, the architects of mind-blowing customer experiences. With our awesome digital solutions, you’ll be one step ahead of the competition. You’ll be ready to face the changes and challenges in this fast-paced world. We won’t just do what you ask. We dive deep into your organization, challenge your ambitions, and constantly bring everything back to the end-users: what do they think, want and need? That’s how we increase momentum and ensure you really make a difference. Sounds good? We haven’t even mentioned our main asset yet: our people. The Incentro team always puts a smile on your (inter)face!