Solution Partners

Like Reply is a data-driven Digital Marketing specialist with expertise in analytics, attribution modeling, marketing automation, lead management, SEO and performance media as well as AdTech/MarTech projects. With its expertise, Like Reply creates the best possible digital experiences by combining effective solution design with innovative Marketing and E-Commerce Cloud Technology. The company's services range from the analysis of business and marketing KPIs to the design of processes and Customer Journeys to the implementation and operation of Marketing Cloud Solutions. Like Reply is part of the Reply Group.

Growing brands is a challenge that excites us. To unlock growth, you need a big picture perspective across the whole communications system. That’s why we pioneered Systems Thinking in media. As the trusted partner to more than 2000 brands globally, we are committed to keeping our clients at the forefront of a constantly evolving industry, whether that’s branding, performance or eCommerce. Through our cutting-edge technologies and unparalleled data, we don’t simply create automated processes – our experts combine our systems and technologies with a relentless focus on driving growth for our clients. It helps that we are one of the world’s top three global media networks, and part of GroupM and WPP. This gives us access to the richest data sets and the most robust benchmarks in the business. We use this data to power The System, our proprietary planning platform. Every day, this enables our 8,000 people – in 125 offices, across 100 markets – to unlock our clients’ growth potential for their brands.

Referral Partner en Latam para la plataforma de Experiencia Analytics Contentsquare

Welyft is a data-marketing agency that helps brands deliver an exceptional customer experience through data & experimentation (A/B testing, personalization, user testing, UX). Our vision? We believe in optimizing the overall user experience that puts the user at the center to adapt to their needs and journeys. We help our clients to offer personalized and consistent experiences across their various touchpoints (websites, apps, emails, notifications, physical stores). Now more than ever, users are waiting for these new interactions and personalization tools have multiplied, we are here to turn this idea into reality 🙂 How do we put this into practice? By following 4 axes! 1 - Experimentation & CRO: - A/B testing - MVT testing - Personalization - Usability testing - User testing 2 - Data & Analytics - Data-analytics - Tracking lan - Server-side - Analysis automation - Dashboard - Privacy & CMPs 3 - Research & Audit - Conversion audit - Web-analysis - Customer journey audit - Web-performance audit - Accessibility audit 4 - Upskilling & Training - Analytics tools - Product discovery - Dashboarding - Attribution - Eco-design 💭 We have a dream, to make the customer experience UNIQUE and INDIVIDUALIZED!

Trice is the Digital Transformation Company of R1 Group that guides brands through digital transformation. With its Media, Design and Tech units, Trice designs data-driven and innovative solutions that generate measurable value and foster sustainable business growth.

You’ve got a vision. A marketing journey that connects with your customers on a personal level. Builds real relationships. And drives consistent growth for your business. But turning that vision into reality? That’s the hard part. Campaigns fall flat, and you’re not sure what went wrong. You bring in agencies, but they can’t execute. And the customer experience you dreamed of feels out of reach. That’s why we built Smart Panda Labs. We bridge the gap between marketing goals and technical execution for companies like Wyndham, AdventHealth, and Related – and build digital experiences that drive millions in new revenue.

Optimize matter est un cabinet de conseil spécialisée en Data analytics, Customer experience et Data cloud, alliant expertise technique et conseil stratégique. Nos consultants aux profils hybrides , Data & Tech, accompagnent leurs clients de la définition et la mise en œuvre opérationnelle de leurs projets Data.

Centnex SRL is a private limited liability company based in Belgium, established on November 22, 2013. We specialize in business management consultancy with a focus on marketing, digital strategies, and IT services, including advisory on operational efficiency, e-commerce, and customer experience. Our services encompass office administrative support, organization of conventions and trade shows, vocational training, and other business support activities. Founded and led by Alexandre Centner, a seasoned marketing expert with over 24 years in digital and strategic roles (including interim positions at ENGIE Belgium and partnerships in startups like Book2Meet), Centnex acts as a flexible consulting hub for small to medium enterprises, helping them navigate growth and innovation in competitive sectors. With a modest team and revenue in the $1M–$10M range, we prioritize tailored, ad interim solutions to drive sustainable results.

Tribal Worldwide (www.tribalworldwide.com), a global creative agency, is headquartered in New York City with 60 offices spanning 42 countries around the globe. Since its founding in 2000, Tribal has expanded and been recognized well beyond its digital roots. By 2005, Tribal was named Interactive Agency of the Year by Adweek and was heavily recognized at the Cannes International Advertising Festival, where it took home the most Lions and the Cyber Grand Prix. In 2007, Tribal was the first “digital” agency to be named Global Agency Network of the Year by Advertising Age and in 2009 was the first to win the Grand Prix in Film at the International Advertising Festival at Cannes. The agency was inducted into The FWA Hall of Fame in 2012, an industry-recognized Internet awards program and inspirational portal that honors cutting-edge digital creativity. In 2013, Tribal won Agency of the Year at the 17th Annual Webby Awards garnering seven Webby Awards, one People's Voice Award and ten nominations. Today the agency continues to draw on its expertise in digital innovation and its heritage of creativity and insights to bring clients the most effective and discerning marketing solutions for today’s world. Tribal Worldwide is part of Omnicom Group's (NYSE: OMC) DDB Worldwide.

Atoms is an experience design studio based in Milan, Padua and Arborea, focused on Research, Design and Development. Our studio crafts digital products and services, blending data and human needs to generate insights thanks to quantitative and qualitative research. We use cutting edge technologies to develop complex digital products with smooth interactions.

TMG is a full-service digital experience and engineering firm specializing in complex B2B and global omnichannel solutions. Our tailored approach unravels the many difficulties in commerce, design, experience, and strategy that evolving businesses face. Our mix of industry expertise, agile methodology, and approachable partnership lifts businesses above the competition with faster time to value and a dynamic, informed strategy for success. Founded in 2014 by a team of solution architects, TMG was established to elevate how enterprise businesses connect with their customers. We provide our clients with end-to-end guidance and solutions to deliver industry-leading customer experiences.

Human37 is the first Customer Data agency focusing on the EMEA market. We help our clients be data-driven and customer-centric. Our purpose is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. As an agency, we help our clients define, design, implement and activate their customer data strategy. How? By operating on two main poles: (1) the definition and the implementation of the Data Infrastructure & MarTech Stack that fits their business needs and challenges. (2) the MarTech Stack’s operation to ensure data is activated and create enhanced customer experience and business growth.

Tryzens is an international digital commerce consultancy that take a holistic approach to growing your business, no matter how or where your customers choose to buy. Our team of trading specialists, strategists and technology experts are passionate about growing your business by implementing solutions that optimise performance across all channels. With offices in offices in London, Melbourne, Sydney, Sofia and Trivandrum, we have partnered with some of the world’s most successful retailers and brand owners including Sweaty Betty, Cotton On Group, R.M.Williams, Showpo and Liberty London to provide beginning to end services that help grow businesses and provide the best customer experiences.

Duga is an independent consultancy working to optimise digital experiences for clients. Our aim is to drive 20+% efficiency through insight. With over 12 years experience across industries from nuclear energy to Premier League football clubs, there are always gains to be made.

Timberyard, a digital agency built on great working relationships, and an all-or-nothing commitment to results. We’re experts in composable commerce, allowing your digital channels to fly today, and flex to meet the challenges of tomorrow. We deliver expertise across: -Strategy, Business Design & Implementation -Customer Experience, Product Design, Digital Commerce Solutions & Ecommerce -Website Replatforming, Technical Consultancy, Software Design, Maintenance & Optimisation. Our team of specialists have hands-on experience in designing, building, scaling, and optimising digital services for the real-world challenges our clients face. We know what works because we've done it ourselves within businesses. We’re an outcome-focused team: curious, creative, and driven problem-solvers who care deeply about yielding quality results that deliver and scale. We work by your side to implement creative, flexible solutions that let your business grow, convert and thrive. Real People. Real Experience. Real Results.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

Conflux is a leading consulting firm in the field of user experience research and design. We assist companies in creating innovative products and services that drive significant business growth by utilizing a human-centered design approach. Our mission is to improve the experience for our clients and their end users, through careful analysis, conceptualization, and design. With our expertise and guidance, we help our clients achieve their business objectives. Our core capabilities include user research, usability testing, information architecture, interaction design, visual design and design strategy. Take your products and services to the next level with Conflux's specialized UX capabilities. Our services: • UX Assessment Improve your website or app's user experience with Conflux's comprehensive UX assessment. Our expert analysis uncovers optimization opportunities and sets your digital presence on the path to success • UX Analytics Unlock the full potential of your digital analytics with Conflux's expert UX analytics services. Our analysis of existing data and utilization of client tools provides a comprehensive understanding of user behavior, allowing for informed and effective optimization decisions. • Benchmark Analysis Stay ahead of the competition with Conflux's benchmark analysis. Our expert team evaluates and compares the most successful solutions within your industry, providing a comprehensive understanding of the state-of-the-art and a clear path for outperforming your competitors. • User Interview Services Gain valuable insights from your target users with Conflux's user interview services, including video interviews, think-aloud exercises, and needs assessment. • UX Consultancy Services - Elevate your UX design with Conflux's consultancy services, including proposal development for the UX design of a service. • Design System Manager (DSM) Services Streamline your design process with Conflux's DSM services, including the creation of a design system, style guide, pattern library, and best practices for its continued evolution. • UX/UI Design Implementation Ensure a successful implementation with Conflux's UX/UI design services, including iterative design sprints, requirements gathering, and final interactive design ready for development handoff. • And More Maximize the potential of your project with Conflux's wide range of techniques, including over 25 options that can be tailored to your specific needs and guidance through the complexity of UX research.

We are a dedicated analytics and CRO agency that specialise in helping our clients weave data into the heart of their business. We want to be your partner in navigating this ever changing and complex data ecosystem. Our data enablement approach allows you to turn users into customers. We maximise revenue growth for clients and help them to engage their customers online through insight led optimisation of the online customer journey. Our team’s core focus is to deliver as big a performance uplift for your business as quickly as possible. We focus on a few core areas including site speed, Quantitative & UX Research, website testing, personalisation.

Les Sabliers is an invite only club with 400 C-Level executives from the largest French retail, insurance, e-commerce, banking, media and finance companies. The club does not include any vendors or sponsors. We act as a go-between for a handful of carefully selected corporate clients to accelerate relationships between them and members of the club.

McCann Manchester leads the North of the UK as the number 1 integrated agency and is part of McCann Worldgroup, the Effie Index’s Most Creatively Effective Agency in the world. Positioned as the global centre of excellence for retail, we provide fully integrated marketing services for some the UK’s largest brands including digital acquisition and website design and development. We are one of a few organisations in the world with a Master Certified UX team and Certified Usability Analysts, specialising in e-commerce Conversion Research and User Experience Design. This is supported by a team of digital acquisition specialists to enable a truly integrated view of the customer journey experience .

We see “validation in every organization” as our mission and it is our job to help our customers in making better and faster decisions. To fulfil our job, we make use of (web) data and psychology in combination with business consultancy and change management. Together with our customers we look at sales funnels, customer journeys, customer behavior and company culture in order to improve conversion rates. By only focussing on optimization and behavior we are specialists in the marketplace. Our business is built on 4 pillars: 1. Conversion Optimization. We use AB-testing, growth-hacking and other techniques to validate ideas and marketing insights. All activities are based on data and the deep understanding of the psychology behind why people buy or convert. We use our in-house developed processes to come to unique experiments and great results. 2. Conversion Intelligence. Knowledge on customer behavior is one of the least developed areas in online marketing. We, however, see this as one of the most important areas in the validation process. Together with our customers we try to understand their customers. 3. Conversion Culture. We help our customers to embed validation in their organizational culture. We set up teams, structure and start processes around experiments, use workshops to share knowledge, and help with stakeholder management. Our primary focus is to create Operational Excellence in validation. All in order for organizations to grow in knowledge, people and business. 4. Conversion Academy. We want to spread the word (and knowledge). At our academy you can learn all about optimization. From using tools, statistics, UX-design and being data-driven to optimizing on the basis of psychology.