Solution Partners

Candyspace are experts in designing, building and optimizing digital products. We create websites, mobile apps and commerce solutions for ambitious organisztions investing in growth and digital transformation. We are trusted to deliver by some of the world’s best-known brands, including ITV, Rolls-Royce, Mazda, Mars and Nestlé. Our vision is to create digital products loved by everyone: the businesses we work with, their customers and our own team of passionate experts. We do that by finding the sweetspot between business need and customer demand, fusing insight, creativity and technology to build products of value. We enable brands to unlock the potential of Contentsquare to better understand the needs, motivations and pain points of their customers to fuel experimentation and make insight-driven product development decisions. We'll help you to conclude actionable insights from your customer data to continually optimize your digital customer experience.

Conflux is a leading consulting firm in the field of user experience research and design. We assist companies in creating innovative products and services that drive significant business growth by utilizing a human-centered design approach. Our mission is to improve the experience for our clients and their end users, through careful analysis, conceptualization, and design. With our expertise and guidance, we help our clients achieve their business objectives. Our core capabilities include user research, usability testing, information architecture, interaction design, visual design and design strategy. Take your products and services to the next level with Conflux's specialized UX capabilities. Our services: • UX Assessment Improve your website or app's user experience with Conflux's comprehensive UX assessment. Our expert analysis uncovers optimization opportunities and sets your digital presence on the path to success • UX Analytics Unlock the full potential of your digital analytics with Conflux's expert UX analytics services. Our analysis of existing data and utilization of client tools provides a comprehensive understanding of user behavior, allowing for informed and effective optimization decisions. • Benchmark Analysis Stay ahead of the competition with Conflux's benchmark analysis. Our expert team evaluates and compares the most successful solutions within your industry, providing a comprehensive understanding of the state-of-the-art and a clear path for outperforming your competitors. • User Interview Services Gain valuable insights from your target users with Conflux's user interview services, including video interviews, think-aloud exercises, and needs assessment. • UX Consultancy Services - Elevate your UX design with Conflux's consultancy services, including proposal development for the UX design of a service. • Design System Manager (DSM) Services Streamline your design process with Conflux's DSM services, including the creation of a design system, style guide, pattern library, and best practices for its continued evolution. • UX/UI Design Implementation Ensure a successful implementation with Conflux's UX/UI design services, including iterative design sprints, requirements gathering, and final interactive design ready for development handoff. • And More Maximize the potential of your project with Conflux's wide range of techniques, including over 25 options that can be tailored to your specific needs and guidance through the complexity of UX research.

Technology innovation and a shift towards a consumer-centric economy, the “economy of experience”, have created unprecedented disruption for companies as they look to embrace the Digital era that will drive business transformation. We believe the most significant challenge companies face today – particularly large and established global businesses – is the constant state of change in this new economy of experience, as it requires organizations to innovate and grow since cost-cutting measures are no longer sufficient to compete and drive value. We combine experience design, technology development, marketing crafts and strategy in all stages of the business lifecycle with unique services that outcompete others in quality, speed and value. Our model that leverages our global intelligence to tackle challenges of today and tomorrow. We realise Transformation by doing.

We are a dedicated team of highly experienced ecommerce professionals who believe we can make buying on the web a better experience than it currently is – for consumers and businesses alike. We focus on this every day, relentlessly. It’s what we do, and we are passionate about it. We know where we can add value and we know where we can’t. We advise honestly, with integrity, and with the benefit of experience. Our work is pioneering. It’s award winning. But more importantly, it’s results achieving. On a daily basis, we are increasing profits and growth for high volume transactional ecommerce clients. We are Endless Gain. Your strategic conversion optimisation partner.

Human37 is the first Customer Data agency focusing on the EMEA market. We help our clients be data-driven and customer-centric. Our purpose is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. As an agency, we help our clients define, design, implement and activate their customer data strategy. How? By operating on two main poles: (1) the definition and the implementation of the Data Infrastructure & MarTech Stack that fits their business needs and challenges. (2) the MarTech Stack’s operation to ensure data is activated and create enhanced customer experience and business growth.

We see “validation in every organization” as our mission and it is our job to help our customers in making better and faster decisions. To fulfil our job, we make use of (web) data and psychology in combination with business consultancy and change management. Together with our customers we look at sales funnels, customer journeys, customer behavior and company culture in order to improve conversion rates. By only focussing on optimization and behavior we are specialists in the marketplace. Our business is built on 4 pillars: 1. Conversion Optimization. We use AB-testing, growth-hacking and other techniques to validate ideas and marketing insights. All activities are based on data and the deep understanding of the psychology behind why people buy or convert. We use our in-house developed processes to come to unique experiments and great results. 2. Conversion Intelligence. Knowledge on customer behavior is one of the least developed areas in online marketing. We, however, see this as one of the most important areas in the validation process. Together with our customers we try to understand their customers. 3. Conversion Culture. We help our customers to embed validation in their organizational culture. We set up teams, structure and start processes around experiments, use workshops to share knowledge, and help with stakeholder management. Our primary focus is to create Operational Excellence in validation. All in order for organizations to grow in knowledge, people and business. 4. Conversion Academy. We want to spread the word (and knowledge). At our academy you can learn all about optimization. From using tools, statistics, UX-design and being data-driven to optimizing on the basis of psychology.

Established in 1994, Object Edge is an award-winning digital consultancy working in B2B, B2C, and D2C. In a challenging digital landscape, we help businesses differentiate and compete by serving their customers, partners, and associates through effortless digital experiences. We design, implement, and support content, commerce, subscription, and CPQ with a data-driven, highly collaborative, and best-in-class team. Learn more at objectedge.com or find us on LinkedIn.

Internetrix is an award-winning Australian data and technology company that works on the forefront of innovation. Our mission is to empower our partners to do better business through Data Science, Digital Analytics, and Digital Transformation. Through 20 years of experience we have learnt that to get the best results, you need a digital transformation partner who understands data and technology from the inside. This rings true for our hundreds of partners that trust us with their data and technology throughout Australia, New Zealand, China, Japan and Europe.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

Pegasus Consulting is a leading digital agency developing the Italian market for scale-up & startup SaaS companies in the Customer Experience solutions space.

We are a customer-centric experimentation consultancy. Let’s start with data then build and execute A/B testing and personalization programs that pay off. Let’s create a user experience that turns customers into superfans.

Improving customer experiences with data-driven experimentation. At Conversion, we work with start-ups to large enterprises to optimise their customer experience. Our services are designed to match your needs: from full-service experimentation to training your internal tea By A/B testing new messaging, design and functionality – and even pricing and products – we’ve helped our clients generate over £1 billion in additional revenue.

Capgemini provides consulting, technology, and digital transformation services. It addresses clients’ opportunities in the world of cloud, digital, and platforms, as well as enables organizations to realize business ambitions through an array of services from strategy to operations.

RedEye is an AI-driven Marketing Automation platform fed by an incredibly powerful Customer Data Platform. Our purpose is simple - to constantly increase customer lifetime value for our clients. We do that by employing data driven strategies and unique technologies and solutions. This provides our clients with customer insight and data that drives highly personalised and successful cross channel communications that attract, engage and convert prospects and customers.

Apply Digital is an innovation, products, and experiences company. Digital to our core, we are purpose built to transform possibilities for people. We solve complex problems with well-executed solutions tailor-made for continuous growth. We work with well-funded start-ups, global brands, and Fortune 1000 companies spanning industries and audiences, including EA, Moderna, League Health, and Realtor.com.

We amplify your marketing through technology! Programmads manages the integration of AdTech & MarTech tools. Based in Brussels and Paris with EMEA coverage, Programmads offers its clients (advertisers & marketing agencies) full support around the tools of Digital Marketing. Its objective is to improve the results of marketing actions thanks to technology such as Contentsquare, Google Analytics, Tealium, Programmatic Solutions such as DV360, SA360, Campaign Manager, Adform, CRO solutions such as Google Optimize, Tag & Audience Management via Tag Manager, Dashboard, etc.

We are a digital marketing agency specializing in user experience, user journeys, conversion rate optimization and analytics. We Create, Optimize and Personalize Digital experiences. With our data driven approach, we work with our customers by putting ourselves in their users shoes to create online experiences that are relevant, persuasive and intelligent. Each client receives a team of digital experts which include - A project manager, strategist, analysts, user experience & design expert, together with a developer and a QA resource. We become an extension of your team! We are the perfect solution to help solve your digital problems and improve your conversion rate!

Arke Is A Full-Service Experience Design and Technology Consultancy We exist to reimagine how brands connect with customers through memorable, meaningful, and measurable experiences Give us a goal, we'll get there together. Arke's unique approach (A.T.O.M.) ensures solutions address both the immediate and evolving needs of the business and its customers – in a more collaborative, flexible, and efficient fashion. Get better results by asking the right questions. The Advise stage is the foundation for our process. We begin with the end in mind. By asking the right questions, leveraging the appropriate tools, and building business alignment upfront, we ensure the solution leads to better engagement, better conversion, and better results. Reimagine your approach to digital. The Transform stage realigns customer needs, operations, and technologies to change the behavior of the business and its customers. This approach produces seamless end-to-end experiences that extend beyond the website creating more intimate connections and new revenue opportunities. It's little things that make the difference. In the Optimize stage, we leverage analytics, real-time testing, and experimentation to provide highly targeted and finely tuned customer experience enhancements that drive increased engagement and conversions. Closing the loop with performance data. Measurement is vital to understanding how your digital ecosystem is performing. In this stage, we aggregate data from multiple sources to make actionable insights, ensure the solutions are successfully meeting desired business metrics, and set a clear path for future success. Arke can enhance your customer experience strategy, resolve technology challenges, and help crush your business goals. Let's work together.

Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion. Performance marketing focuses on measurable outcomes. It is judged based on campaign results, the value of your customer relationships, and loyalty earned against your marketing investment. A customer-focused approach that employs individualized targeting and personalized messaging is a key driver of performance. And a people-based marketing strategy takes that personalization to another level, delivering truly unique and tailored customer experiences in real time.

MeasureWorks: Your Partner in Digital Excellence We are Innovators, frontrunners, & collaborators MeasureWorks is a team that believes web performance is a fundamental requirement for every user interaction on web, device, or connectivity layer. We deliver fast user experiences; you receive higher transaction volume. Our mission is to empower our customers with a top-performance mindset We see it as our mission to empower our customers and their ecosystem partners to create a performance mindset and deliver fast, responsive, and available user experiences to their end-users. We help you manage, optimize, and deliver optimal performance continuously. With online services exploding and attention as the most valuable currency, having a strategy for outstanding customer service is vital for survival. Performance will be the key to success. We have a variety of services to complement Contentsquare among: • Full Stack Observability • Business Process Monitoring • Release Quality Assurance • Performance Testing • Performance Optimization

Tryzens is an international digital commerce consultancy that take a holistic approach to growing your business, no matter how or where your customers choose to buy. Our team of trading specialists, strategists and technology experts are passionate about growing your business by implementing solutions that optimise performance across all channels. With offices in offices in London, Melbourne, Sydney, Sofia and Trivandrum, we have partnered with some of the world’s most successful retailers and brand owners including Sweaty Betty, Cotton On Group, R.M.Williams, Showpo and Liberty London to provide beginning to end services that help grow businesses and provide the best customer experiences.