Solution Partners

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

RedEye is an AI-driven Marketing Automation platform fed by an incredibly powerful Customer Data Platform. Our purpose is simple - to constantly increase customer lifetime value for our clients. We do that by employing data driven strategies and unique technologies and solutions. This provides our clients with customer insight and data that drives highly personalised and successful cross channel communications that attract, engage and convert prospects and customers.

Human37 is the first Customer Data agency focusing on the EMEA market. We help our clients be data-driven and customer-centric. Our purpose is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. As an agency, we help our clients define, design, implement and activate their customer data strategy. How? By operating on two main poles: (1) the definition and the implementation of the Data Infrastructure & MarTech Stack that fits their business needs and challenges. (2) the MarTech Stack’s operation to ensure data is activated and create enhanced customer experience and business growth.

In the real world, you don’t need big promises about transformation, or the endless “exploratories” that accompany them. You need progress. You need a clear path to new market share - today. You need better ways to leverage data across your organization. You need new products and experiences to be designed, built, deployed and improved in less time and with greater insight. Whatever creating new value looks like for your business, it won’t be accomplished through conversation alone. Transformation isn’t a process or a product. It’s an outcome - the result of a thousand steps in the same direction. Progress is what makes transformation possible. By combining deep industry expertise, data-intelligence, world-class engineering and seamless delivery, we’re setting out to prove why it’s time for a new approach to making progress.

Founded in 2000, Beijaflore is a consulting firm specialising in digital strategy with an international presence and offices in Paris, Brussels, Rio de Janeiro, Sao Paulo and New York. The Group has brought together over 1,250 employees around a single mission: operationally supporting organisations in building, securing and enhancing our multi-sector clients’ digital strategies.

MeasureWorks: Your Partner in Digital Excellence We are Innovators, frontrunners, & collaborators MeasureWorks is a team that believes web performance is a fundamental requirement for every user interaction on web, device, or connectivity layer. We deliver fast user experiences; you receive higher transaction volume. Our mission is to empower our customers with a top-performance mindset We see it as our mission to empower our customers and their ecosystem partners to create a performance mindset and deliver fast, responsive, and available user experiences to their end-users. We help you manage, optimize, and deliver optimal performance continuously. With online services exploding and attention as the most valuable currency, having a strategy for outstanding customer service is vital for survival. Performance will be the key to success. We have a variety of services to complement Contentsquare among: • Full Stack Observability • Business Process Monitoring • Release Quality Assurance • Performance Testing • Performance Optimization

CLIENT SERVICES When clients win, we win. Our service principle is singular: when clients win, we win. Simple in structure, consistent in quality, and laser focused on business outcomes, premium client service is our primary duty. Our clients benefit from our scale which represents $50B media billings in the global marketplace (COMvergence, 2019). MEDIA STRATEGY Strategy is sacrifice. Our focus is in engaging the consumers that matter most to our clients’ businesses. We have a modern and precise understanding of our audiences and the value brands can bring to them. As populations and consumers transform around the world, we make advertising work better through cultural and data-based insights and sound media strategies. MEDIA INVESTMENT Investment integrity is everything. Combined with GroupM’s global scale, our media investments – guided by brand safety, leading privacy principles and premium relationships – represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward. DATA SCIENCE Data future-proofed. We’re future-proofing our audience-based planning through “synthetic” data. While no silver bullet technology will meet every media challenge, our perspective on client data augmentation provides an alternative identity-based solution.

Driving growth through Experimentation and Personalisation High impact conversion rate optimisation for your digital business. If you are looking for your best investment this year and want to get your digital business working as effectively as a formula one pit stop then look no further. Lean Convert deliver this through customer-centric testing, conversion rate optimisation and personalisation. Our expert team helps you increase conversion rates at lightning speed to deliver maximum impact to your customers, using our Lean Service Framework

TMG is a full-service digital experience and engineering firm specializing in complex B2B and global omnichannel solutions. Our tailored approach unravels the many difficulties in commerce, design, experience, and strategy that evolving businesses face. Our mix of industry expertise, agile methodology, and approachable partnership lifts businesses above the competition with faster time to value and a dynamic, informed strategy for success. Founded in 2014 by a team of solution architects, TMG was established to elevate how enterprise businesses connect with their customers. We provide our clients with end-to-end guidance and solutions to deliver industry-leading customer experiences.

The imaginative application of art and science. AKQA is a design and communications company that employs 2,200 professionals in 29 studios across five continents. Awarded two Cannes Lion Grand Prix’s in 2019, and recently named by Gartner and Forrester as one of the world’s leading experience design and innovation agencies.

We are a dedicated team of highly experienced ecommerce professionals who believe we can make buying on the web a better experience than it currently is – for consumers and businesses alike. We focus on this every day, relentlessly. It’s what we do, and we are passionate about it. We know where we can add value and we know where we can’t. We advise honestly, with integrity, and with the benefit of experience. Our work is pioneering. It’s award winning. But more importantly, it’s results achieving. On a daily basis, we are increasing profits and growth for high volume transactional ecommerce clients. We are Endless Gain. Your strategic conversion optimisation partner.

Timberyard, a digital agency built on great working relationships, and an all-or-nothing commitment to results. We’re experts in composable commerce, allowing your digital channels to fly today, and flex to meet the challenges of tomorrow. We deliver expertise across: -Strategy, Business Design & Implementation -Customer Experience, Product Design, Digital Commerce Solutions & Ecommerce -Website Replatforming, Technical Consultancy, Software Design, Maintenance & Optimisation. Our team of specialists have hands-on experience in designing, building, scaling, and optimising digital services for the real-world challenges our clients face. We know what works because we've done it ourselves within businesses. We’re an outcome-focused team: curious, creative, and driven problem-solvers who care deeply about yielding quality results that deliver and scale. We work by your side to implement creative, flexible solutions that let your business grow, convert and thrive. Real People. Real Experience. Real Results.

Cognetik is an analytics and data science company that empowers digital leaders with insights to accelerate decision-making, improve digital experiences, and advance business transformation. Our team of thinkers and builders partner with the Fortune 1000 to help them chart a clear, confident, and data-driven path to gain a competitive advantage and increase revenue. Discover more about our services at https://www.cognetik.com/

We’re a customer experience design [https://tallwave.com/blog/what-is-cx-why-does-it-matter/] company. We partner with change agents within the world’s most ambitious companies to create exceptional customer experiences.

We use the Most Advanced data Science and artificial intelligence approaches and technologies to help our clients drive strategic, tactical and operational decisions and actions. Since 2007, Avisia have been a leading data driven consulting firm with +200 consultants across the country (5 agencies) for the world leading Brands We help our clients end to end from designing their data strategy and infrastructure, deploying their data collection and management platforms as well as running and engineering their predictive analysis.

ADA is a data and AI company that designs, builds, and scales trusted AI-powered commerce experiences that drive measurable outcomes, combining AI Identity & Trust, AI-Powered Personalisation & Commerce, and AI-Ready Data Stack Enablement Solutions. Headquartered in Singapore and Malaysia, and operating across 14 markets with a 1,000-strong team serving 1,500 clients across Retail, CPG, BFSI, and more, ADA helps enterprises unlock value from data and transform marketing and commerce with data, AI, and technology.

BOOST YOUR CONVERSIONS Drawing on a unique comprehensive methodology and a strong client collaboration, we at Conversion&Co leave no stone unturned to improve your conversion rates and assist you with their optimisation. Landing pages, navigation, ergonomics, product presentation, sales funnel... The opportunities to improve your website's performance are limitless. Our holistic approach allows us to address the optimisation of your conversion rates in a methodical way.

Tinext is a Digital Experience Agency that transforms clients' digitisation needs into concrete projects. Tinext consultants provide digital advisory services on planning and executing end-to-end customer journeys across digital channels. The core of Tinext expertise lies in the delivery of projects to enhance digital customer experiences, providing solutions by introducing new technologies or connecting with existing tools, breaking silos and transferring expertise.

A DP6 é uma consultoria de inteligência e performance em marketing que aplica ciência e tecnologia na exploração de dados sobre os pontos de contato entre consumidores e marcas, para otimizar os negócios e os resultados. Aliada a tecnologias de ponta, utiliza sua experiência com mais de 500 projetos desenvolvidos, para contribuir com a maturidade digital das empresas e o desenvolvimento de uma cultura de marketing orientada a dados.

We're a specialist Experimentation Consultancy. The transformational power of continuous improvement and innovation through experimentation can be extraordinary. It’s our mission at Creative CX to help organisations of all shapes and sizes to establish highly effective customer experience and experimentation programmes that deliver exceptional results for their customers and the business.

Bridging the MarTech void, we are the authority on marketing & technology. Offering clarity, honesty and a human face, we partner with you to solve your complex business problems through the end-to-end use and understanding of marketing & technology. This results in not only monumental change but also real measurable value for you and your business.