Solution Partners

MeasureWorks: Your Partner in Digital Excellence We are Innovators, frontrunners, & collaborators MeasureWorks is a team that believes web performance is a fundamental requirement for every user interaction on web, device, or connectivity layer. We deliver fast user experiences; you receive higher transaction volume. Our mission is to empower our customers with a top-performance mindset We see it as our mission to empower our customers and their ecosystem partners to create a performance mindset and deliver fast, responsive, and available user experiences to their end-users. We help you manage, optimize, and deliver optimal performance continuously. With online services exploding and attention as the most valuable currency, having a strategy for outstanding customer service is vital for survival. Performance will be the key to success. We have a variety of services to complement Contentsquare among: • Full Stack Observability • Business Process Monitoring • Release Quality Assurance • Performance Testing • Performance Optimization

StratNXT, entité du groupe Labelium, est un cabinet de conseil en stratégie opérationnelle qui aide à améliorer la performance des marques et des fonds sur toute la chaine de valeur digitale. Notre proposition de valeur est de : o Créer un avantage concurrentiel pour les marques en transformant les insights (marche, conso, concurrence) en stratégies business et digitales o Optimiser la performance de l’ensemble du funnel digital en apportant une vision intégrée, quantifiées/scorées et priorisées au regard de vos enjeux business grâce a l’orchestration de l’ensemble des expertises du Groupe Labelium o Aider les marques à accélérer leurs projets en proposant une approche « Marketing as a service » capable d’accompagner de la définition à la mise en œuvre opérationnelle o Préparer les marques à appréhender les enjeux digitaux de demain via des approches d’acculturation et de formation Nous avons 6 méthodologies propriétaires activées par plus 30 clients en France, au UK et aux US

CLIENT SERVICES When clients win, we win. Our service principle is singular: when clients win, we win. Simple in structure, consistent in quality, and laser focused on business outcomes, premium client service is our primary duty. Our clients benefit from our scale which represents $50B media billings in the global marketplace (COMvergence, 2019). MEDIA STRATEGY Strategy is sacrifice. Our focus is in engaging the consumers that matter most to our clients’ businesses. We have a modern and precise understanding of our audiences and the value brands can bring to them. As populations and consumers transform around the world, we make advertising work better through cultural and data-based insights and sound media strategies. MEDIA INVESTMENT Investment integrity is everything. Combined with GroupM’s global scale, our media investments – guided by brand safety, leading privacy principles and premium relationships – represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward. DATA SCIENCE Data future-proofed. We’re future-proofing our audience-based planning through “synthetic” data. While no silver bullet technology will meet every media challenge, our perspective on client data augmentation provides an alternative identity-based solution.

Jellyfish is your digital partner. Our experience brings the right insight, technology and teamwork together to create outstanding digital experiences. Every time. We partner with clients all over the world to create perfect digital journeys. Through our close partnership with Google, we are growing what we do and how we do it.

Driving growth through Experimentation and Personalisation High impact conversion rate optimisation for your digital business. If you are looking for your best investment this year and want to get your digital business working as effectively as a formula one pit stop then look no further. Lean Convert deliver this through customer-centric testing, conversion rate optimisation and personalisation. Our expert team helps you increase conversion rates at lightning speed to deliver maximum impact to your customers, using our Lean Service Framework

We are a dedicated team of highly experienced ecommerce professionals who believe we can make buying on the web a better experience than it currently is – for consumers and businesses alike. We focus on this every day, relentlessly. It’s what we do, and we are passionate about it. We know where we can add value and we know where we can’t. We advise honestly, with integrity, and with the benefit of experience. Our work is pioneering. It’s award winning. But more importantly, it’s results achieving. On a daily basis, we are increasing profits and growth for high volume transactional ecommerce clients. We are Endless Gain. Your strategic conversion optimisation partner.

About REO is a customer experience agency. We are an eclectic mix of bright and creative thinkers, embracing the best of research, strategy, design and experimentation to solve our clients’ toughest challenges. We work across a variety of sectors, with companies such as Amazon, M&S, Tesco and Samsung. Our Mission & Values To fearlessly transform our clients’ businesses and reputations by evolving the Customer Experience for their customers. We achieve this through: • Our curious and relentless drive to gather insights that matter. • Our proactive mindset and forward thinking to deliver lasting value. • Our adventurous approach to adapt and learn quickly. Our people We have teams of researchers, designers, consultants, strategists, developers, marketeers, sales, project managers, analysts and directors; they all share one common trait: curiosity. We are inevitably biased (as is everyone), nonetheless we like to think we have some of the most talented people in their respective fields, who work hard and enjoy life to the full. Our culture Curiosity is great, but at times it can be difficult when people question and challenge how things are. Creating a positive environment where innovation and creativity can flourish requires self-belief and a strong culture of experimentation to try new things. Culture means a lot of things, so we documented ours and openly review it, which has been hugely beneficial. For example, we believe that openness does not mean being blunt to the point of rude; it means nobody should shy away from what needs to be said, as long as they are courteous and consider their audience and environment. If you want to be a part of the team, or fancy working with us check out our careers page don’t hesitate to get in touch. We’re always happy to have a chat.

Pegasus Consulting is a leading digital agency developing the Italian market for scale-up & startup SaaS companies in the Customer Experience solutions space.

人に寄りそうデジタルマーケティング わたしたちは、生活者に対してより良い体験を提供することで、クライアントのビジネスを支援することができると考えています。 そのために必要なデータの収集から分析、そして活用までの各フェーズにおいて様々な支援が可能です。

McCann Manchester leads the North of the UK as the number 1 integrated agency and is part of McCann Worldgroup, the Effie Index’s Most Creatively Effective Agency in the world. Positioned as the global centre of excellence for retail, we provide fully integrated marketing services for some the UK’s largest brands including digital acquisition and website design and development. We are one of a few organisations in the world with a Master Certified UX team and Certified Usability Analysts, specialising in e-commerce Conversion Research and User Experience Design. This is supported by a team of digital acquisition specialists to enable a truly integrated view of the customer journey experience .

Referral Partner en Latam para la plataforma de Experiencia Analytics Contentsquare

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation—inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Internetrix is an award-winning Australian data and technology company that works on the forefront of innovation. Our mission is to empower our partners to do better business through Data Science, Digital Analytics, and Digital Transformation. Through 20 years of experience we have learnt that to get the best results, you need a digital transformation partner who understands data and technology from the inside. This rings true for our hundreds of partners that trust us with their data and technology throughout Australia, New Zealand, China, Japan and Europe.

ADA is a data and AI company that designs, builds, and scales trusted AI-powered commerce experiences that drive measurable outcomes, combining AI Identity & Trust, AI-Powered Personalisation & Commerce, and AI-Ready Data Stack Enablement Solutions. Headquartered in Singapore and Malaysia, and operating across 14 markets with a 1,000-strong team serving 1,500 clients across Retail, CPG, BFSI, and more, ADA helps enterprises unlock value from data and transform marketing and commerce with data, AI, and technology.

commonFont is a premier professional services firm offering advanced technical delivery capabilities and consultative advisory services. We work with global brands to optimize digital insights and improve omnichannel experiences at scale. With a client-first approach, we identify solutions that meet client business needs, then translate strategy into execution across technology platforms and operational teams. The intersection of people and technology is our sweet spot. • We drive durable business outcomes through forward-looking design, implementation, and management of leading Customer and Employee Experience technologies like Qualtrics and Medallia. • We offer expertise in how to enrich feedback data through integrations with real-time digital insights, CRMs, CDPs, ticketing software, and marketing automation tools. • We specialize in Human-Centric Experience Management, facilitating a comprehensive understanding of your customers to create and curate personalized experiences.

We are a “boutique” digital agency focused on e-commerce. As a tailor, we customize and sew our performance driven strategy on each client we partner with. In particular, we offer SEO, Digital Advertising, Digital Analytics, Conversion Marketing, Ecommerce & Digital Transformation Strategy services. We can make a difference for ambitious companies ready to grow and take advantage of huge opportunities provided by digital marketing and sales.

Omtera is an award-winning consulting firm and trusted Contentsquare Partner, specializing in digital experience analytics, customer journey optimization, and data-driven growth strategies. With a team of experienced consultants, we help organizations harness the full potential of Contentsquare to deliver exceptional customer experiences, optimize digital journeys, and accelerate overall business performance. Service Offerings • Implementation & Onboarding: Seamless integration of Contentsquare into your digital ecosystem, ensuring rapid time-to-value and user adoption. • Behavioral Insights & Analysis: In-depth analysis of user interactions to identify friction points, uncover growth opportunities, and improve conversion rates. • Customized Dashboards & Reporting: Tailored dashboards aligned with business KPIs, empowering decision-makers with actionable insights. • User Journey Mapping & Optimization: End-to-end mapping of digital customer journeys to enhance engagement, retention, and satisfaction. • Training & Enablement: Hands-on training programs and best practices to empower internal teams with the skills to maximize Contentsquare’s impact. • Continuous Optimization & Strategic Support: Ongoing advisory services to ensure digital experience initiatives evolve with market trends and customer expectations. • Enterprise Integrations: Connecting Contentsquare with CRM, analytics, and marketing platforms to deliver a unified, data-driven ecosystem. Our Experience With a global footprint across 20+ countries, Omtera supports clients in industries such as Retail, Aviation, SaaS, Financial Services, E-Commerce, Gaming and more. Our approach combines deep technical expertise with customer-centric strategy, helping organizations transform behavioral data into measurable impact. Why Omtera? • Proven Expertise: Recognized for scaling Contentsquare solutions across complex, enterprise environments. • Actionable Insights: Trusted by leading brands to deliver clarity from data and drive customer-centric decisions. • End-to-End Support: From onboarding to continuous optimization, Omtera ensures long-term success. • Global Reach, Local Expertise: Multilingual support and experience across EMEA, enabling effective collaboration with diverse teams. With Omtera, businesses gain more than an implementation partner; they gain a strategic advisor committed to digital transformation and customer experience excellence with Contentsquare.

Conflux is a leading consulting firm in the field of user experience research and design. We assist companies in creating innovative products and services that drive significant business growth by utilizing a human-centered design approach. Our mission is to improve the experience for our clients and their end users, through careful analysis, conceptualization, and design. With our expertise and guidance, we help our clients achieve their business objectives. Our core capabilities include user research, usability testing, information architecture, interaction design, visual design and design strategy. Take your products and services to the next level with Conflux's specialized UX capabilities. Our services: • UX Assessment Improve your website or app's user experience with Conflux's comprehensive UX assessment. Our expert analysis uncovers optimization opportunities and sets your digital presence on the path to success • UX Analytics Unlock the full potential of your digital analytics with Conflux's expert UX analytics services. Our analysis of existing data and utilization of client tools provides a comprehensive understanding of user behavior, allowing for informed and effective optimization decisions. • Benchmark Analysis Stay ahead of the competition with Conflux's benchmark analysis. Our expert team evaluates and compares the most successful solutions within your industry, providing a comprehensive understanding of the state-of-the-art and a clear path for outperforming your competitors. • User Interview Services Gain valuable insights from your target users with Conflux's user interview services, including video interviews, think-aloud exercises, and needs assessment. • UX Consultancy Services - Elevate your UX design with Conflux's consultancy services, including proposal development for the UX design of a service. • Design System Manager (DSM) Services Streamline your design process with Conflux's DSM services, including the creation of a design system, style guide, pattern library, and best practices for its continued evolution. • UX/UI Design Implementation Ensure a successful implementation with Conflux's UX/UI design services, including iterative design sprints, requirements gathering, and final interactive design ready for development handoff. • And More Maximize the potential of your project with Conflux's wide range of techniques, including over 25 options that can be tailored to your specific needs and guidance through the complexity of UX research.

Tribal Worldwide (www.tribalworldwide.com), a global creative agency, is headquartered in New York City with 60 offices spanning 42 countries around the globe. Since its founding in 2000, Tribal has expanded and been recognized well beyond its digital roots. By 2005, Tribal was named Interactive Agency of the Year by Adweek and was heavily recognized at the Cannes International Advertising Festival, where it took home the most Lions and the Cyber Grand Prix. In 2007, Tribal was the first “digital” agency to be named Global Agency Network of the Year by Advertising Age and in 2009 was the first to win the Grand Prix in Film at the International Advertising Festival at Cannes. The agency was inducted into The FWA Hall of Fame in 2012, an industry-recognized Internet awards program and inspirational portal that honors cutting-edge digital creativity. In 2013, Tribal won Agency of the Year at the 17th Annual Webby Awards garnering seven Webby Awards, one People's Voice Award and ten nominations. Today the agency continues to draw on its expertise in digital innovation and its heritage of creativity and insights to bring clients the most effective and discerning marketing solutions for today’s world. Tribal Worldwide is part of Omnicom Group's (NYSE: OMC) DDB Worldwide.

TMG is a full-service digital experience and engineering firm specializing in complex B2B and global omnichannel solutions. Our tailored approach unravels the many difficulties in commerce, design, experience, and strategy that evolving businesses face. Our mix of industry expertise, agile methodology, and approachable partnership lifts businesses above the competition with faster time to value and a dynamic, informed strategy for success. Founded in 2014 by a team of solution architects, TMG was established to elevate how enterprise businesses connect with their customers. We provide our clients with end-to-end guidance and solutions to deliver industry-leading customer experiences.

Niji, composed of 1400 experts, support its clients from idea to reality. Niji combines consulting, design and software development in a single value chain. Consulting firm (customer relationship, business strategy, operational efficiency, IT agility, Due Dill, M&A strategy) Design Agency (communication strategy, Content, experience design, Data Analytics, UX-UI) Digital Factory (Web/Mobile, Data, DevOps, Testing, multiCloud Salesforce integration, APIsation, Mulesoft) Localisation : Paris, Rennes, Nantes, Bordeaux, Lyon, Lille and Singapour.