Solution Partners

Biglight is an Experience Design Agency that helps brands shape digital transformation strategies that are rooted in a profound understanding of customers needs. We design distinctive and engaging digital experiences that meet those needs and deliver business growth. To do this we balance our curiosity and creativity with data, insight, experimentation and measurement. Biglight's clients include Asda, Boden, Halfords, The North Face, Timberland, Vans and Wilko.

BlastX Consulting provides strategic, digital experience advice and implementation services to help brands deepen customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years, we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer-centric, creating strategies to enable the ultimate experience across touchpoints. We also embrace a set of core values and encourage teammates to “Make Your Mark”.

Improving customer experiences with data-driven experimentation. At Conversion, we work with start-ups to large enterprises to optimise their customer experience. Our services are designed to match your needs: from full-service experimentation to training your internal tea By A/B testing new messaging, design and functionality – and even pricing and products – we’ve helped our clients generate over £1 billion in additional revenue.

As the original performance marketing agency, Performics converts consumer intent into revenue for the world's most admired brands. Across a global network operating in 41 countries worldwide, Performics creates connected and personalized digital experiences across paid, owned and earned media. RECMA recognized Performics as one of its Top Digital Agency Networks of 2014. Headquartered in Chicago, Performics is a Publicis Media company. To learn more, visit www.performics.com. Demand Performance.

Optimal Ways is an agency specialized in Digital Analytics for ecommerce and retail, which supports its clients in France and internationally, in French and English. Its mission is to enable ecommerce teams to make the right decisions thanks to reliable digital data. The agency is also a training center, which offers customized training paths. Created in 2011 by Nicolas Malo, Optimal Ways now has a dozen consultants and relies on a network of experts and partners around the world. Member of the 1% for the Planet collective, the agency is committed to a CSR approach and supports "retail for good" start-ups. For more information, visit www.optimalways.com.

Technology innovation and a shift towards a consumer-centric economy, the “economy of experience”, have created unprecedented disruption for companies as they look to embrace the Digital era that will drive business transformation. We believe the most significant challenge companies face today – particularly large and established global businesses – is the constant state of change in this new economy of experience, as it requires organizations to innovate and grow since cost-cutting measures are no longer sufficient to compete and drive value. We combine experience design, technology development, marketing crafts and strategy in all stages of the business lifecycle with unique services that outcompete others in quality, speed and value. Our model that leverages our global intelligence to tackle challenges of today and tomorrow. We realise Transformation by doing.

人に寄りそうデジタルマーケティング わたしたちは、生活者に対してより良い体験を提供することで、クライアントのビジネスを支援することができると考えています。 そのために必要なデータの収集から分析、そして活用までの各フェーズにおいて様々な支援が可能です。

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.

Axeno: Your Partner for Unparalleled Digital Transformation At Axeno, we are not just another system integrator – we are your trusted partner for comprehensive and exceptional digital transformation. With a strong focus on enterprise experience, agility, a lean approach, and a consulting mindset, we stand apart from other system integrators in the industry. • Enterprise Experience: We understand the complexities and unique challenges faced by large enterprises. With years of experience working with diverse organizations across various industries, we bring deep insights and a proven track record of success to every project. • Agility: In today's rapidly evolving digital landscape, agility is key to staying ahead. We pride ourselves on our ability to adapt quickly to changing business needs, ensuring efficient project delivery and the ability to respond to emerging opportunities. • Lean Approach: We believe in optimizing processes and eliminating waste to drive efficiency and maximize value. Our lean approach enables us to streamline workflows, minimize costs, and accelerate time-to-market, resulting in superior outcomes for our clients. • Consulting Mindset: We go beyond mere implementation and integration. Our team of seasoned consultants possesses a strategic mindset, working closely with you to understand your unique business goals and challenges. We provide actionable insights, innovative solutions, and personalized recommendations to drive tangible results. • Expertise in Emerging Technologies: Our team is well-versed in the latest technological advancements, such as artificial intelligence, machine learning, cloud computing, and more. We leverage these cutting-edge technologies to unlock new opportunities and empower your organization for future success. • Client-Centric Approach: At Axeno, we prioritize building strong and long-lasting relationships with our clients. We believe in open communication, collaboration, and transparency throughout the project lifecycle, ensuring that your unique needs and aspirations are at the forefront of our solutions. When you choose Axeno as your digital transformation partner, you gain access to an unparalleled combination of enterprise experience, agility, a lean approach, a consulting mindset, and expertise in emerging technologies. We are committed to delivering transformative outcomes that propel your organization to new heights in the digital era.

Our analytics is end-to-end: We measure from websites and mobile applications, to cash registers. We integrate analytical and marketing tools to make your investment more efficient, to improve the experience of your users and to achieve your business objectives.

Conflux is a leading consulting firm in the field of user experience research and design. We assist companies in creating innovative products and services that drive significant business growth by utilizing a human-centered design approach. Our mission is to improve the experience for our clients and their end users, through careful analysis, conceptualization, and design. With our expertise and guidance, we help our clients achieve their business objectives. Our core capabilities include user research, usability testing, information architecture, interaction design, visual design and design strategy. Take your products and services to the next level with Conflux's specialized UX capabilities. Our services: • UX Assessment Improve your website or app's user experience with Conflux's comprehensive UX assessment. Our expert analysis uncovers optimization opportunities and sets your digital presence on the path to success • UX Analytics Unlock the full potential of your digital analytics with Conflux's expert UX analytics services. Our analysis of existing data and utilization of client tools provides a comprehensive understanding of user behavior, allowing for informed and effective optimization decisions. • Benchmark Analysis Stay ahead of the competition with Conflux's benchmark analysis. Our expert team evaluates and compares the most successful solutions within your industry, providing a comprehensive understanding of the state-of-the-art and a clear path for outperforming your competitors. • User Interview Services Gain valuable insights from your target users with Conflux's user interview services, including video interviews, think-aloud exercises, and needs assessment. • UX Consultancy Services - Elevate your UX design with Conflux's consultancy services, including proposal development for the UX design of a service. • Design System Manager (DSM) Services Streamline your design process with Conflux's DSM services, including the creation of a design system, style guide, pattern library, and best practices for its continued evolution. • UX/UI Design Implementation Ensure a successful implementation with Conflux's UX/UI design services, including iterative design sprints, requirements gathering, and final interactive design ready for development handoff. • And More Maximize the potential of your project with Conflux's wide range of techniques, including over 25 options that can be tailored to your specific needs and guidance through the complexity of UX research.

Merkle | DIVISADERO is a digital intelligence consultancy leader in the Spanish market. They help their clients create competitive advantage through people-based-marketing. With offices in Madrid, Barcelona and Gijón, they have over 150 employees – mostly engineers, mathematicians and marketing and business specialists who provide data management, analysis, orchestration, activation and strategy services to improve business results for IBEX35 companies and Fortune 500 profile corporations.

Making Science is an international technology and marketing consultancy specialist in e-commerce and digital transformation. The markets in which Making Science operates are digital advertising, data analytics, e-commerce and the cloud, all of which are experiencing high growth rates.

ADA is a data and AI company that designs, builds, and scales trusted AI-powered commerce experiences that drive measurable outcomes, combining AI Identity & Trust, AI-Powered Personalisation & Commerce, and AI-Ready Data Stack Enablement Solutions. Headquartered in Singapore and Malaysia, and operating across 14 markets with a 1,000-strong team serving 1,500 clients across Retail, CPG, BFSI, and more, ADA helps enterprises unlock value from data and transform marketing and commerce with data, AI, and technology.

commonFont is a premier professional services firm offering advanced technical delivery capabilities and consultative advisory services. We work with global brands to optimize digital insights and improve omnichannel experiences at scale. With a client-first approach, we identify solutions that meet client business needs, then translate strategy into execution across technology platforms and operational teams. The intersection of people and technology is our sweet spot. • We drive durable business outcomes through forward-looking design, implementation, and management of leading Customer and Employee Experience technologies like Qualtrics and Medallia. • We offer expertise in how to enrich feedback data through integrations with real-time digital insights, CRMs, CDPs, ticketing software, and marketing automation tools. • We specialize in Human-Centric Experience Management, facilitating a comprehensive understanding of your customers to create and curate personalized experiences.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

OPINNO provides digital marketing strategy planning and media operation services to e-commerce companies from various industries.

Human37 is the first Customer Data agency focusing on the EMEA market. We help our clients be data-driven and customer-centric. Our purpose is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. As an agency, we help our clients define, design, implement and activate their customer data strategy. How? By operating on two main poles: (1) the definition and the implementation of the Data Infrastructure & MarTech Stack that fits their business needs and challenges. (2) the MarTech Stack’s operation to ensure data is activated and create enhanced customer experience and business growth.

Since 2004, Lima Consulting Group (LCG) has served as trusted advisors to the visionaries of today charged with creating the digital futures of tomorrow. We are a boutique consultancy focused on helping organizations leverage digital innovations to accelerate growth by scaling and standardizing experiences, using customer insights to gain competitive advantages, and differentiating through digital innovation and business models. Lima Consulting Group provides world-class expertise without Big 4 overhead. LCG maintains partnerships with Adobe, Workfront, Signavio, Oracle, Google, IBM, Ensighten, Tealium, ClickTale, Tealeaf, Monetate, Optimizely, Domo, ExactTarget, Responsys, NetSuite and Salesforce. With regional offices in Philadelphia and São Paulo, Brazil, LCG combines the personal touch of local services with world-class expertise.

Tryzens is an international digital commerce consultancy that take a holistic approach to growing your business, no matter how or where your customers choose to buy. Our team of trading specialists, strategists and technology experts are passionate about growing your business by implementing solutions that optimise performance across all channels. With offices in offices in London, Melbourne, Sydney, Sofia and Trivandrum, we have partnered with some of the world’s most successful retailers and brand owners including Sweaty Betty, Cotton On Group, R.M.Williams, Showpo and Liberty London to provide beginning to end services that help grow businesses and provide the best customer experiences.

Referral Partner en Latam para la plataforma de Experiencia Analytics Contentsquare