Solution Partners

Tribal Worldwide (www.tribalworldwide.com), a global creative agency, is headquartered in New York City with 60 offices spanning 42 countries around the globe. Since its founding in 2000, Tribal has expanded and been recognized well beyond its digital roots. By 2005, Tribal was named Interactive Agency of the Year by Adweek and was heavily recognized at the Cannes International Advertising Festival, where it took home the most Lions and the Cyber Grand Prix. In 2007, Tribal was the first “digital” agency to be named Global Agency Network of the Year by Advertising Age and in 2009 was the first to win the Grand Prix in Film at the International Advertising Festival at Cannes. The agency was inducted into The FWA Hall of Fame in 2012, an industry-recognized Internet awards program and inspirational portal that honors cutting-edge digital creativity. In 2013, Tribal won Agency of the Year at the 17th Annual Webby Awards garnering seven Webby Awards, one People's Voice Award and ten nominations. Today the agency continues to draw on its expertise in digital innovation and its heritage of creativity and insights to bring clients the most effective and discerning marketing solutions for today’s world. Tribal Worldwide is part of Omnicom Group's (NYSE: OMC) DDB Worldwide.

Atoms is an experience design studio based in Milan, Padua and Arborea, focused on Research, Design and Development. Our studio crafts digital products and services, blending data and human needs to generate insights thanks to quantitative and qualitative research. We use cutting edge technologies to develop complex digital products with smooth interactions.

Our analytics is end-to-end: We measure from websites and mobile applications, to cash registers. We integrate analytical and marketing tools to make your investment more efficient, to improve the experience of your users and to achieve your business objectives.

BRIVO is a Norwegian based service company that focuses on the Nordic market. Our core areas of expertise are within consultancy and Digital Experience Analytics Services. We consist of a highly skilled workforce which aspires to grow provide services that encompass the data pyramid from data, knowledge, and insights to transform into actions.

We see “validation in every organization” as our mission and it is our job to help our customers in making better and faster decisions. To fulfil our job, we make use of (web) data and psychology in combination with business consultancy and change management. Together with our customers we look at sales funnels, customer journeys, customer behavior and company culture in order to improve conversion rates. By only focussing on optimization and behavior we are specialists in the marketplace. Our business is built on 4 pillars: 1. Conversion Optimization. We use AB-testing, growth-hacking and other techniques to validate ideas and marketing insights. All activities are based on data and the deep understanding of the psychology behind why people buy or convert. We use our in-house developed processes to come to unique experiments and great results. 2. Conversion Intelligence. Knowledge on customer behavior is one of the least developed areas in online marketing. We, however, see this as one of the most important areas in the validation process. Together with our customers we try to understand their customers. 3. Conversion Culture. We help our customers to embed validation in their organizational culture. We set up teams, structure and start processes around experiments, use workshops to share knowledge, and help with stakeholder management. Our primary focus is to create Operational Excellence in validation. All in order for organizations to grow in knowledge, people and business. 4. Conversion Academy. We want to spread the word (and knowledge). At our academy you can learn all about optimization. From using tools, statistics, UX-design and being data-driven to optimizing on the basis of psychology.

We are conversion optimisers who help our clients use actual data instead of guesses. Armed with scientific methods, we reveal our customers’ growth potential and help them reach their business goals. Since the start, we’ve improved conversion in over 600 projects – and that’s something that we’re going to keep doing. Apart from having the best CRO experts in Sweden on our team, we’ve also started Sweden’s first CRO course “Conversion Manager” as well as the largest conversion and growth event in the Nordics – “Conversion Jam”. We currently have over 60 conversion heroes in our three different offices in Stockholm, Gothenburg and Oslo.

Pegasus Consulting is a leading digital agency developing the Italian market for scale-up & startup SaaS companies in the Customer Experience solutions space.

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.

We’re a customer experience design [https://tallwave.com/blog/what-is-cx-why-does-it-matter/] company. We partner with change agents within the world’s most ambitious companies to create exceptional customer experiences.

In the real world, you don’t need big promises about transformation, or the endless “exploratories” that accompany them. You need progress. You need a clear path to new market share - today. You need better ways to leverage data across your organization. You need new products and experiences to be designed, built, deployed and improved in less time and with greater insight. Whatever creating new value looks like for your business, it won’t be accomplished through conversation alone. Transformation isn’t a process or a product. It’s an outcome - the result of a thousand steps in the same direction. Progress is what makes transformation possible. By combining deep industry expertise, data-intelligence, world-class engineering and seamless delivery, we’re setting out to prove why it’s time for a new approach to making progress.

Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion. Performance marketing focuses on measurable outcomes. It is judged based on campaign results, the value of your customer relationships, and loyalty earned against your marketing investment. A customer-focused approach that employs individualized targeting and personalized messaging is a key driver of performance. And a people-based marketing strategy takes that personalization to another level, delivering truly unique and tailored customer experiences in real time.

Jellyfish is your digital partner. Our experience brings the right insight, technology and teamwork together to create outstanding digital experiences. Every time. We partner with clients all over the world to create perfect digital journeys. Through our close partnership with Google, we are growing what we do and how we do it.

Making Science is an international technology and marketing consultancy specialist in e-commerce and digital transformation. The markets in which Making Science operates are digital advertising, data analytics, e-commerce and the cloud, all of which are experiencing high growth rates.

Optimize matter est un cabinet de conseil spécialisée en Data analytics, Customer experience et Data cloud, alliant expertise technique et conseil stratégique. Nos consultants aux profils hybrides , Data & Tech, accompagnent leurs clients de la définition et la mise en œuvre opérationnelle de leurs projets Data.

Welyft is a data-marketing agency that helps brands deliver an exceptional customer experience through data & experimentation (A/B testing, personalization, user testing, UX). Our vision? We believe in optimizing the overall user experience that puts the user at the center to adapt to their needs and journeys. We help our clients to offer personalized and consistent experiences across their various touchpoints (websites, apps, emails, notifications, physical stores). Now more than ever, users are waiting for these new interactions and personalization tools have multiplied, we are here to turn this idea into reality 🙂 How do we put this into practice? By following 4 axes! 1 - Experimentation & CRO: - A/B testing - MVT testing - Personalization - Usability testing - User testing 2 - Data & Analytics - Data-analytics - Tracking lan - Server-side - Analysis automation - Dashboard - Privacy & CMPs 3 - Research & Audit - Conversion audit - Web-analysis - Customer journey audit - Web-performance audit - Accessibility audit 4 - Upskilling & Training - Analytics tools - Product discovery - Dashboarding - Attribution - Eco-design 💭 We have a dream, to make the customer experience UNIQUE and INDIVIDUALIZED!

TMG is a full-service digital experience and engineering firm specializing in complex B2B and global omnichannel solutions. Our tailored approach unravels the many difficulties in commerce, design, experience, and strategy that evolving businesses face. Our mix of industry expertise, agile methodology, and approachable partnership lifts businesses above the competition with faster time to value and a dynamic, informed strategy for success. Founded in 2014 by a team of solution architects, TMG was established to elevate how enterprise businesses connect with their customers. We provide our clients with end-to-end guidance and solutions to deliver industry-leading customer experiences.

Our main focus is to help companies to develop their own potential, exploring the various opportunities provided by technological innovation and by new model to support decision-making processes. Our offering has been developed according to a diversification and specialization strategy, with the aim of responding to the needs of an ever-changing market.

BlastX Consulting provides strategic, digital experience advice and implementation services to help brands deepen customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years, we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer-centric, creating strategies to enable the ultimate experience across touchpoints. We also embrace a set of core values and encourage teammates to “Make Your Mark”.

Founded in 2000, Beijaflore is a consulting firm specialising in digital strategy with an international presence and offices in Paris, Brussels, Rio de Janeiro, Sao Paulo and New York. The Group has brought together over 1,250 employees around a single mission: operationally supporting organisations in building, securing and enhancing our multi-sector clients’ digital strategies.

You’ve got a vision. A marketing journey that connects with your customers on a personal level. Builds real relationships. And drives consistent growth for your business. But turning that vision into reality? That’s the hard part. Campaigns fall flat, and you’re not sure what went wrong. You bring in agencies, but they can’t execute. And the customer experience you dreamed of feels out of reach. That’s why we built Smart Panda Labs. We bridge the gap between marketing goals and technical execution for companies like Wyndham, AdventHealth, and Related – and build digital experiences that drive millions in new revenue.

Openbox are User and Customer Experience enhancers underpinned by impeccable technical pedigree in various market sectors. We have 3 Pillars to the business; Analysis, CX/UX & Architecture and have saved in excess of £3 Million+ for our clients. Our results can be verified by previous clients and C-Suite stakeholders who can attest to our incredible work standards and delivery. Our Key strengths; • Unique ability to build excellent relationships with various types of stakeholder profile – Whether it’s a technical or a c-suite stakeholder the articulation of findings and roadmaps are world class. • Take time to culturally understand the customer to ensure employee and customer experience in digital transformations are equally world class. • Overseen various fintech mergers with Top Tier FS clients • Excellent track record in accelerating delivery and Time To Value