Solution Partners

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company, part of dentsu. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. Our capabilities span people-based marketing disciplines: customer strategy, customer experience and personalization, customer relationship management, and enterprise technology services. Globally, Merkle is the only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver. In Indonesia, our team has consisted of >80 experts with 100+ certifications from multiple principles (Adobe, Google, Salesforce, Contentsquare, AWS, etc), and throughout our journey, we already have achieved multiple recognitions, one of them being 2023 Campaign Southeast Asia Data Analytics Agency of the Year (in collaboration with Merkle SEA). For more information and thought leadership, visit www.merkle.com [https://www.merkle.com]

Apply Digital is an innovation, products, and experiences company. Digital to our core, we are purpose built to transform possibilities for people. We solve complex problems with well-executed solutions tailor-made for continuous growth. We work with well-funded start-ups, global brands, and Fortune 1000 companies spanning industries and audiences, including EA, Moderna, League Health, and Realtor.com.

Strategy, Digital and Data are inseparable today. For 20 years, Equancy has been supporting its clients in their growth strategies around digital and data transformations. From the design and architecture of data services and applications to the identification and implementation of use cases and the setting up of data governance, we combine a thorough understanding of your business challenges with expertise in the use of data and new technologies. As our client references show, we support your ambitions internationally and in all business sectors.

Our main focus is to help companies to develop their own potential, exploring the various opportunities provided by technological innovation and by new model to support decision-making processes. Our offering has been developed according to a diversification and specialization strategy, with the aim of responding to the needs of an ever-changing market.

We enable brands to connect data, technology & people to create unique customer experiences. With specific expertise in digital advertising, CRO, digital personalisation and marketing automation, we are uniquely placed to help our clients improve their ability to have a consistent and connected experience across channels for their customers.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation—inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Every day, you make decisions about your company’s online customer experience. These affect both its success and growth. We believe, as we're sure you do too, that it’s best to base these decisions on data and experimentation, rather than guesswork and intuition. That’s why ClickValue is here to help instil an ‘experimentation mindset’ and help you grow and give your customers the experience they deserve.

We’re a customer experience design [https://tallwave.com/blog/what-is-cx-why-does-it-matter/] company. We partner with change agents within the world’s most ambitious companies to create exceptional customer experiences.

We use the Most Advanced data Science and artificial intelligence approaches and technologies to help our clients drive strategic, tactical and operational decisions and actions. Since 2007, Avisia have been a leading data driven consulting firm with +200 consultants across the country (5 agencies) for the world leading Brands We help our clients end to end from designing their data strategy and infrastructure, deploying their data collection and management platforms as well as running and engineering their predictive analysis.

The Level Access digital accessibility solution combines the most robust platform and deepest bench of accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology. We have supported the accessibility initiatives of thousands of organizations, from Fortune 500 enterprises to public sector and government agencies, educational institutions, and private sector businesses of all sizes.

Biglight is an Experience Design Agency that helps brands shape digital transformation strategies that are rooted in a profound understanding of customers needs. We design distinctive and engaging digital experiences that meet those needs and deliver business growth. To do this we balance our curiosity and creativity with data, insight, experimentation and measurement. Biglight's clients include Asda, Boden, Halfords, The North Face, Timberland, Vans and Wilko.

BlastX Consulting provides strategic, digital experience advice and implementation services to help brands deepen customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years, we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer-centric, creating strategies to enable the ultimate experience across touchpoints. We also embrace a set of core values and encourage teammates to “Make Your Mark”.

We are a customer-centric experimentation consultancy. Let’s start with data then build and execute A/B testing and personalization programs that pay off. Let’s create a user experience that turns customers into superfans.

Bounteous partners with organizations to deliver best-in-class solutions. Drawing on our expertise in strategy, design, engineering, analytics, and marketing, we work in a way that considers the whole business for the long term. By engaging across disciplines, we collaborate with clients to create rich, relevant customer experiences that drive results. We built our business on pillars of integrity, discipline, and excellence. These values are reflected in our work and our culture; for the past 20 years, we have worked with global brands and innovative startups, bringing together diverse teams of talented people to change the way companies do business. As the digital space evolves, our team of problem solvers, design thinkers, and technology educators continues to bring passion and skill to everything we do.

We see “validation in every organization” as our mission and it is our job to help our customers in making better and faster decisions. To fulfil our job, we make use of (web) data and psychology in combination with business consultancy and change management. Together with our customers we look at sales funnels, customer journeys, customer behavior and company culture in order to improve conversion rates. By only focussing on optimization and behavior we are specialists in the marketplace. Our business is built on 4 pillars: 1. Conversion Optimization. We use AB-testing, growth-hacking and other techniques to validate ideas and marketing insights. All activities are based on data and the deep understanding of the psychology behind why people buy or convert. We use our in-house developed processes to come to unique experiments and great results. 2. Conversion Intelligence. Knowledge on customer behavior is one of the least developed areas in online marketing. We, however, see this as one of the most important areas in the validation process. Together with our customers we try to understand their customers. 3. Conversion Culture. We help our customers to embed validation in their organizational culture. We set up teams, structure and start processes around experiments, use workshops to share knowledge, and help with stakeholder management. Our primary focus is to create Operational Excellence in validation. All in order for organizations to grow in knowledge, people and business. 4. Conversion Academy. We want to spread the word (and knowledge). At our academy you can learn all about optimization. From using tools, statistics, UX-design and being data-driven to optimizing on the basis of psychology.

CLIENT SERVICES When clients win, we win. Our service principle is singular: when clients win, we win. Simple in structure, consistent in quality, and laser focused on business outcomes, premium client service is our primary duty. Our clients benefit from our scale which represents $50B media billings in the global marketplace (COMvergence, 2019). MEDIA STRATEGY Strategy is sacrifice. Our focus is in engaging the consumers that matter most to our clients’ businesses. We have a modern and precise understanding of our audiences and the value brands can bring to them. As populations and consumers transform around the world, we make advertising work better through cultural and data-based insights and sound media strategies. MEDIA INVESTMENT Investment integrity is everything. Combined with GroupM’s global scale, our media investments – guided by brand safety, leading privacy principles and premium relationships – represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward. DATA SCIENCE Data future-proofed. We’re future-proofing our audience-based planning through “synthetic” data. While no silver bullet technology will meet every media challenge, our perspective on client data augmentation provides an alternative identity-based solution.

Jellyfish is your digital partner. Our experience brings the right insight, technology and teamwork together to create outstanding digital experiences. Every time. We partner with clients all over the world to create perfect digital journeys. Through our close partnership with Google, we are growing what we do and how we do it.

Axeno: Your Partner for Unparalleled Digital Transformation At Axeno, we are not just another system integrator – we are your trusted partner for comprehensive and exceptional digital transformation. With a strong focus on enterprise experience, agility, a lean approach, and a consulting mindset, we stand apart from other system integrators in the industry. • Enterprise Experience: We understand the complexities and unique challenges faced by large enterprises. With years of experience working with diverse organizations across various industries, we bring deep insights and a proven track record of success to every project. • Agility: In today's rapidly evolving digital landscape, agility is key to staying ahead. We pride ourselves on our ability to adapt quickly to changing business needs, ensuring efficient project delivery and the ability to respond to emerging opportunities. • Lean Approach: We believe in optimizing processes and eliminating waste to drive efficiency and maximize value. Our lean approach enables us to streamline workflows, minimize costs, and accelerate time-to-market, resulting in superior outcomes for our clients. • Consulting Mindset: We go beyond mere implementation and integration. Our team of seasoned consultants possesses a strategic mindset, working closely with you to understand your unique business goals and challenges. We provide actionable insights, innovative solutions, and personalized recommendations to drive tangible results. • Expertise in Emerging Technologies: Our team is well-versed in the latest technological advancements, such as artificial intelligence, machine learning, cloud computing, and more. We leverage these cutting-edge technologies to unlock new opportunities and empower your organization for future success. • Client-Centric Approach: At Axeno, we prioritize building strong and long-lasting relationships with our clients. We believe in open communication, collaboration, and transparency throughout the project lifecycle, ensuring that your unique needs and aspirations are at the forefront of our solutions. When you choose Axeno as your digital transformation partner, you gain access to an unparalleled combination of enterprise experience, agility, a lean approach, a consulting mindset, and expertise in emerging technologies. We are committed to delivering transformative outcomes that propel your organization to new heights in the digital era.

Like Reply is a data-driven Digital Marketing specialist with expertise in analytics, attribution modeling, marketing automation, lead management, SEO and performance media as well as AdTech/MarTech projects. With its expertise, Like Reply creates the best possible digital experiences by combining effective solution design with innovative Marketing and E-Commerce Cloud Technology. The company's services range from the analysis of business and marketing KPIs to the design of processes and Customer Journeys to the implementation and operation of Marketing Cloud Solutions. Like Reply is part of the Reply Group.

OPINNO provides digital marketing strategy planning and media operation services to e-commerce companies from various industries.

Tryzens is an international digital commerce consultancy that take a holistic approach to growing your business, no matter how or where your customers choose to buy. Our team of trading specialists, strategists and technology experts are passionate about growing your business by implementing solutions that optimise performance across all channels. With offices in offices in London, Melbourne, Sydney, Sofia and Trivandrum, we have partnered with some of the world’s most successful retailers and brand owners including Sweaty Betty, Cotton On Group, R.M.Williams, Showpo and Liberty London to provide beginning to end services that help grow businesses and provide the best customer experiences.