- Digital Experience Analytics - DXA
- Voice of Customer - VoC
- Voice of Customer
- Enterprise
- Pro
About UserZoom
The UserZoom UX research platform empowers Design, Research, Product, and Marketing teams with sophisticated UX insights to create digital experiences that delight customers and drive business growth.
UserZoom (now part of UseTesting) helps more than 3,400 customers worldwide, including 75 of the Fortune 100 companies, surface, analyze, and share experience insights, all at the speed of agile. To learn more, visit https://www.usertesting.com/platform/userzoom.
UserZoom and Contentsquare
Combine UserZoom and Contentsquare to scale the collection and analysis of UX insights across digital teams. Together, organizations are provided with both the qualitative and quantitative data they need to make data-driven decisions that will make a real impact on your customer experience metrics and digital revenue.
Use cases
- Validate hypotheses
Create hypotheses by identifying behaviors in Contentsquare and validate your hypothesis by running a usability test, live interview, or survey with UserZoom.
- Quantify impact on real users
Spot a respondent who has experienced an issue, bug, or hesitated during a usability test? Compare respondent behaviors in UserZoom with real-world visitors in Contentsquare to understand whether the issue is an outlier or a widespread problem with a broader impact on your business.